Serra Hyundai in Birmingham including address, phone, dealer reviews, directions, a map, inventory and more

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1503 Gadsden Hwy
Birmingham, AL 35235

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Sales: 205-847-2679

Used Cars: 205-856-9024

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:30pm
Tue 9:00am – 7:30pm
Wed 9:00am – 7:30pm
Thu 9:00am – 7:30pm
Fri 9:00am – 7:30pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Serra Hyundai

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.8 (out of 5)

371 out of 392 people said they would recommend this dealer

4 (out of 5)

Long day great car

Reviewed by Nancy in TrussvilleJune 16, 2021

Vince Webb was a great salesman. I never felt pressured to do anything. He tried very hard to find me everything I asked for . The purchase process was lengthy though. Everyone was very accommodating to me.

Customer Service 5

Buying Process 4

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

2 (out of 5)

Expected a lil more...

Reviewed by Lil disappointed in Prattville ALJune 15, 2021

Expected a lil more effort from sales when trying to use employee discount. When hyundai pushes to use the friend n family discount, the dealer should b able to use discretion n try to help the customer. I had to prod for more information thru this process which i feel like they could b more direct on this. Overall straightforward process in purchasing vehicle. Feel like the dealer wasn't working to get the best price for me.

Customer Service 4

Buying Process 2

Quality of Repair N/A

Overall Facilities 4

Maximum rating = 5

5 (out of 5)

My Experience

Reviewed by David in Birmingham, ALJune 14, 2021

I dealt with the Salesman Jack Ingram. He was delightful through the whole process and treated me with respect. I was able to get into the car of my dreams while not feeling pressured. This was the first time buying a car was fun! Love my car and loved my salesman! Go visit Jack if you want a great car buying experience!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Serra Hyundai

As part of the Steve Serra Auto Group Serra Hyundai's dealership provides competitive sales service specials and more!
Our new Hyundai inventory is full of the latest and greatest models. Which includes the beloved Sonata sedan the performance-focused Veloster and the many versatile SUV options including: Venue Kona Tucson Santa Fe and Palisade!
Serra Hyundai also offers multiple benefits that drivers in the area can take advantage of! Check out our Lifetime Warranty Platinum Package Serra's Trade Express Price Match Guarantee Hyundai's Shopper Assurance & much more!
When the time is right we hope you will choose Serra Hyundai!

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