Bill Cole Automall in Bluefield including address, phone, dealer reviews, directions, a map, inventory and more

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Route 460 Green Valley
Bluefield, WV 24701

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Hours Toggle

Sales Department

Sun 1:00pm – 6:00pm
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 5:00pm

Reviews of Bill Cole Automall

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.7 (out of 5)

80 out of 86 people said they would recommend this dealer

1 (out of 5)

came in for a test drive and......

Reviewed by JD in Beckley, WVMarch 28, 2021

I set up an appointment with Barbra to come in and test drive a vehicle on a Thursday evening for Sunday afternoon with Kevin. I get a confirmation email of the appointment with the Vin# and Stock# the same evening. The day arrives and I get another email, double checking that I am going to keep my appointment. I replied that I will be there. I show up and no car! No one knows anything about it. Brian(?) (Sales mgr, he says) comes out and asks what the problem is...obviously he knows more than that. I explain the above situation and his reply is that the vehicle in question is in Ashland, KY. xxx!! I cut my business short in Ohio to come home to meet this appointment and they say " they don't know why I was given this appointment". They had two days to confirm they had their ducks in a row and more than enough opportunity to contact me and tell me they didn't have the car. Can you say "bate and switch"!? Who's going to pay for my time!? They said they would get back to me and have not done so and the sad part is that they really don't care! Anyone that believes that is in a fantasy world. I know they won't call because they screwed this nine ways to Sunday.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

I called in for a Honda Civic type-r.

Reviewed by Tony N in Philadelphia PaDecember 29, 2019

I called in for a Honda Civic Type R. I saw on cars.Com and asking price was for $35k I understand there's a mark up on these car. I spoke to a lady named Angela and she left me on hold for about 5 minutes and so she can talk to the sales manager and she got back on the phone said the asking price was for $43,900. Plus what my interest rate is. False advertisement!

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

4 (out of 5)

Good, consistent dealer...

Reviewed by JodiJ in Oak Hill, WVDecember 31, 2011

I have bought 2 new Honda Civics from Cole Honda as well as a used Honda CR-V. I have received a fair price on all purchases as well as on my trade-in. The finance manager really knows his stuff and will work to get you a good rate. They are a classy dealership and really work to make your experience a good one. I have had to do a bit of "haggling" with price, but I've always won. Also had to have the used CR-V serviced (warranty work) and they did a good job.

Customer Service 4

Buying Process 3

Quality of Repair 4

Overall Facilities 4

Maximum rating = 5

About Bill Cole Automall

As a premier West Virginia Honda, Kia, Nissan and Subaru dealer, we have a huge selection of new and used vehicles from which to choose. Bill Cole Auto Mall online and offline customers enjoy vehicle specials every day. We offer Honda, Kia, Nissan and Subaru service & parts, an online inventory, and outstanding financing options, making Bill Cole Auto Mall a preferred dealer serving Princeton, Beckley, Bluefield, Blacksburg, Christiansburg, Pearisburg, Wytheville, Roanoke, Charleston, Tazewell, Richlands, Peterstown, Lewisburg and Pulaski Honda, Kia, Nissan and Subaru buyers. Ready to set up a test drive? Visit our Beckley Honda, Kia, Nissan, Subaru dealership in Bluefield, WV today!

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