Honda of Grays Harbor in Aberdeen including address, phone, dealer reviews, directions, a map, inventory and more

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1720 Simpson Ave
Aberdeen, WA 98520

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Sales: 360-532-5833

Used Cars: 360-532-5833

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Honda of Grays Harbor

Overall Rating:

3.7 (out of 5)

60% recommend this dealer

5 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.3 (out of 5)

Some of the rudest sales staff I've ever met

Reviewed by Kevin from Aberdeen, WAFebruary 26, 2021

One of their salesmen yelled me, "Hey xxxxxx, move your xxxxx car," because I had parked in the service dept lot. I walked back over, told him I was a customer, and he did not apologize. When I came back a few hours later to pick up my car, I went inside to ask them if it was okay to park where I was at, fully expecting them to apologize for yelling at me earlier in the day. Nope! Salesman number 2 blamed me for where I parked. The service department was great, but the sales staff made it so that I will never shop there again. Is it too hard to apologize to someone?

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Right On It

Reviewed by Just passing through from Eastern WashingtonSeptember 24, 2019

Traveling in our Honda Fit. Front skid plate came loose. Bungeed it up the best I could. Pulled into Grays Harbor Honda's service bay. A couple minutes later it was up on a rack. Fifteen minutes later we were back on our way. No charge.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Best car shopping experience ever

Reviewed by Margaret Dawson from Ocean Shores, WAJanuary 01, 2019

I grew up in the auto industry and have met many auto dealers, sales people, service people and other staff over the years. I was in the market for a used mid-sized SUV, and in searching on Cars.com, I found some that met my criteria at a dealership near home in Aberdeen, WA. I was hoping for a tolerable experience, as I'd done my research and knew they had decent used inventory. But what I received was an exceptional, delightful experience - from the moment Scott Chapman greeted us in the used car lot to Dale Turner helping with the paperwork to being greeted by the new owner, John Csernotta. I would highly recommend this dealership, whether you are looking for a new Honda or a used car or truck of any kind.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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