Rosenthal Fairfax Honda in Fairfax including address, phone, dealer reviews, directions, a map, inventory and more

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11050 Main Street
Fairfax, VA 22030

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Sales: 571-748-7064

Used Cars: 866-543-5339

Hours Toggle

Sales Department

Sun 12:00pm – 6:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 6:00am – 9:00pm
Tue 6:00am – 9:00pm
Wed 6:00am – 9:00pm
Thu 6:00am – 9:00pm
Fri 6:00am – 9:00pm
Sat 7:00am – 7:00pm

Reviews of Rosenthal Fairfax Honda

Overall Rating:

3.9 (out of 5)

72% recommend this dealer

428 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Do Not Buy a car from this dealership! They sell cars...

Reviewed by TinaSeptember 01, 2021

Do Not Buy a car from this dealership! They sell cars without a clean title and then don't try to help you. I moved to MD and found out there was a hold on the title in CA. I called the dealership so many time with no success. I had to go to dealership and fuss to get anything done. Finance and Tag and Title Department never answers the phone and don't return calls when a message is left. The manager Derindag says it will be fixed, but has not returned my call and MD tag and title still says there is a hold.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Tina, If this matter has not been resolved please let us know. Our email is careteam@fairfaxhonda.com. Thank you, Rosenthal Fairfax Honda

Overall Experience N/A

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

The service advisors are no help. He couldn't give me any...

Reviewed by Fairfax honda stinksJuly 19, 2021

The service advisors are no help. He couldn't give me any idea of wait time for inspection. The employees we leaning on my vehicle and putting their feet up on the bumper. I left and got an appointment at Hendrick Honda.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

DONT BUY CARS FROM THIS PLACE - I bought...

Reviewed by jonathanJuly 17, 2021

DONT BUY CARS FROM THIS PLACE - I bought a car from this place about a month ago they promised me they going to fix my car and Before I took the car out of the lot I show the sale man everything I saw on the car and he say he gonna schedule me a appointment to get my car fixed I took my car 2 time The first time they fix my wheel but they didn’t did a good job and then the Saleman make me another appointment to fix the pain and the wheel So I took back to get fix so the call me saying is done after I pick the car I noticed they fix the wheel but the tree sap we’re still there and the sale man told me the detail people try to get it out but that’s the best they can do so I told him what I supposed to do now he told me talk to the manager I when to talk to the manager and the manager respond to me saying they can’t do nothing about it so basically saying Good luck and I told him you telling me now I just spent $36,000 on a car the in few year the paint gonna be mess up and I told him If knew it they didn’t fix the car I wouldn’t never bought the car like that So I tried to contact the general manager I call three 3 different days and I left voicemail and nobody call me back So basically I call the main office to talk to the president of the company his name is George L he wasn’t available but they took My information and told me two person supposed to contact me about What’s going on with my car and never got a call so I contact Honda Automobile and they create a case am hoping they do something about and the crazy part about this is we bought 3 cars for this place before And this is our 4 car from Rosenthal Fairfax 2 Volkswagen And 2 Honda I don’t recommend This place they steal your money they sell you messed up cars and they have really bad customer service.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Rosenthal Fairfax Honda

Since 1985 thousands have driven out of their way to buy from Rosenthal Fairfax Honda. How far? Try Falls Church Alexandria Arlington Springfield Woodbridge Manassas Fredericksburg Tyson's Corner Sterling Centreville Chantilly and throughout Maryland.
Why? Because these are smart customers who've done their research and learned Rosenthal Fairfax Honda offered them an outstanding selection superlative service would save them thousands on the price of their new or used Honda. No wonder we're known as the Honda Giant. If you are looking for new Honda or a certified used/pre-owned Honda please stop by Fairfax Honda location today!

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