5802 Spur 327
Lubbock, TX 79424

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Sales: 806-796-7777

Used Cars: 806-796-7777

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Frank Brown Honda

Overall Rating:

4.1 (out of 5)

82% recommend this dealer

44 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

I tried to purchase one of their high end Hondas and I

Reviewed by Ruby CruzDecember 17, 2024

I tried to purchase one of their high end Hondas and I was told they wouldn’t go anything below MSRP because “they’ll sell it at MSRP to someone”. That’s fine but they kept saying that they are here for their community; not true. They are here for the money. With a single phone call I was able to save literally many thousands of dollars within a relatively short drive for the exact same car. My advice is to shop around because the local dealership doesn’t have its communities best interest in their business practices.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My recent purchase of a used truck was handled very

Reviewed by JWNovember 21, 2024

My recent purchase of a used truck was handled very professionally by Cole. The whole process took little time, and everything went smoothly.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Was looking for 2024 Civic LX and received a most

Reviewed by maggJuly 30, 2024

Was looking for 2024 Civic LX and received a most unhelpful response from salesman, telling me that most people want the Sport trim. Really rude. I don't recommend this dealership.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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