Honda
New Car Dealership in Houston, TX
Overall Rating
4.3/5
Read dealer reviews
Spring Branch Honda services and sells new and used Hondas in Houston. We are conveniently located just off I-10 at the Gessner Exit. Whether you need to purchase, lease, finance, or service a new or used Honda in Houston, you've come to the right place. We are the best resource for Hondas in Houston and our prices and customer service are our number one goal. Our team of professionals will offer you a no-pressure environment with the quality you expect from an award winning Penske Automotive dealership. We look forward to helping you with your next new or used Honda purchase. Our number one goal at Spring Branch Honda is your satisfaction!
If you're looking for service for your new Honda, Spring Branch Honda's trained mechanics can help keep your new car running like new. So give them a call!
Spring Branch Honda Reviews
Overall Rating
4.3/5
32 out of 38 people recommended this dealer
Overall Facilities:
4.7/5
Poor Service
Reviewed by Mr. Un Happy
in Houston
January 10, 2020
Too bad NO STARS is not an option. Had my car in there for service. They forgot to call me to tell me it was ready. I called 3 times. 10 days later they call to tell me the car is ready. When they do, I find out they did not do all the work they were supposed to do. More days waiting. Finally pick up the car to find out the A/C isn't working (which is was when I took the car in) and in addition, they performed and charged me for unauthorized work. Have to bring the car back to find a fuse blown on the A/C. They declined to refund me the amount of the unauthorized work. I ask about the blown fuse and they tell me it could be as "simple as plugging the cell phone in to charge" as the reason for the blown A/C fuse. I ask if the outlet is on the same circuit as the A/C - which of course we all know it is NOT. When I get in the car to leave - I find this surprise on my floor mats. WHY would ANYONE do business with them? I will not be going there anymore.
Watch those add-on's in the Finance office
Reviewed by Jose Caycoya
in Spring, TX
October 29, 2019
Going into finance, BEWARE of those extended warranties and Gap coverage contracts. Great service buying the Accord, but downhill after that. Bought GAP coverage through dealership, that was written through GS Administrators. Traded the car in June, and cancelled contract to get a refund. GS Administrators tells me refund would come from SBHonda...but 4 months later, i'm still waiting on that $400 refund. I've left so many voicemails for Glenn Samuels it's ridiculous. No return calls, then I was given another person to speak with (Edgar) and guess what...another voicemail without a returned call. I shouldn't have to physically visit the dealership to cancel a contract, but for $400.00, I believe I will camp out on the showroom floor until I get some resolution.
Next stop, BBB
Thanks to spring branch Honda.
Reviewed by Junior wc
in Houston
December 16, 2018
Caitalina was a real help in buying my 4x4 ranger and worked with me in all the details. In the finance dept my hat comes on fog to Bryan. He really went the limit to help me get the financing I needed to bring my new ride home...
