Classic Honda Galveston in Galveston including address, phone, dealer reviews, directions, a map, inventory and more

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8102 Broadway St
Galveston, TX 77554

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Reviews of Classic Honda Galveston

Overall Rating:

3.2 (out of 5)

50% recommend this dealer

4 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

BUYER BEWARE

Reviewed by SV from TXJanuary 31, 2021

BUY BEWARE!!! Drove 40 mins to explain to an ADULT who apparently is the General Sales manager and FINANCE director (Michael Graves) what an invoice is and a rebate. If you ever purchase a vehicle with the packages (gap, road hazard etc) they offer and decide later down the road you want to trade it in for a different vehicle, MAKE SURE you ask for the CANCELLATION FORM because they will NOT show you this when you are finalizing the trade!!! Why? Because they WANT to pocket the refund that you are ENTITLED to!! Literally I have been fight for 5 months trying to get my refund from my gap and I have yet to receive it from them. Michael Graves is this biggest con artist because he can lie in your face EVEN though the evidence is there! He wants to do basic math and yet he still gets it wrong!!! DON'T GO HERE!! Save yourself a trip and go to Clear Lake or Texas City!!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for taking the time to complete the online review, I know that Michael has discussed this with you. Have a great day

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Great Service!

Reviewed by Jessica from Galveston, TXJanuary 05, 2021

Erik Munoz at Classic Honda in Galveston was professional, attentive, informative, and helpful throughout the buying process. I recommend Erik and his team for your next buy!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for taking the time to complete the online review, we greatly appreciate your business and continued support

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

Terrible customer service.

Reviewed by Deborah G Civitello from Enfield, CTOctober 05, 2017

After purchasing a pickup, I have had the worst customer service . Tried call, emailing about a registration problem, and can NOT get anyone to help me. I can not DRIVE the pickup because now it is not registered. My sales lady Cheryl has taken me out of the loop, the manager NIck has not bothered to call me back, and M Norris will not take my calls. All I want is to get the pick up registered. I would not recommend this this dealership to my worst enemy.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 3

Customer Service 1

Buying Process 3

Quality of Repair 2

Maximum rating = 5

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