Brown Honda in Amarillo including address, phone, dealer reviews, directions, a map, inventory and more

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4300 S Georgia St
Amarillo, TX 79110

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Sales: 806-359-1675

Used Cars: 806-359-1675

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Brown Honda

Overall Rating:

3.9 (out of 5)

67% recommend this dealer

9 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.3 (out of 5)

Buyer Beware

Reviewed by OlatheBob from Olathe, KsOctober 25, 2019

On a recent trip my 06 Odyssey took its last ride. We towed it to Brown- once we were told the repair would exceed the value, we became buyers. A need buyer at a dealership is like shooting fish in a barrel. After driving a few vehicles and one salesman, away, we were introduced to the used car inventory manager. He became our new salesman. With his help we agreed on a Honda Pilot. From the beginning we let them know time was of the essence. We needed to be on the road between 1:00 and 2:00. After receiving a lousy trade in allowance and very little compromise on the price, we were in the home stretch. Just when we thought we were done we noticed several windshield chips. When brought to their attention they back pedaled and said it was bought as is. We argued and they said they could get work on it in an hour. That would have put us on the road at 4:00- wasn’t happening! We then asked if we could take it to the Honda dealer back home and they could deal with that dealer. Ultimately we were told one thing and it turned out differently. Brown paid 45.00 of a 200.00 plus job. We then waited more than a week to be reimbursed. Once we got home and had our mechanic give it the once over, he discovered that the tires were pretty chewed up by what he thought was a gravel drive. Yeah, we could have been more aware- but after the 24 hour period that we had endured it would have been nice have been made aware of the windshield and tires. Two bright spots- Dillon in service and them shipping a travel bag that we had left in one of their offices. They say they’ll treat you like family- make them prove it, we didn’t and we have nothing but a bitter taste about our experience.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

buying process

Reviewed by bobby from san antonio texasNovember 26, 2015

I never was contacted and will not consider them for anything

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Steve Parrish is fatastic! Great experience

Reviewed by Fred & Irma from Plano, TXAugust 22, 2014

I can?t praise enough the service department from Southwest Honda and in particular service manager Steve Parrish: He saved our vacation and more. On a Wednesday in July my wife and I were driving from Plano, TX to Denver, CO to visit our daughter driving our 2003 Honda Odyssey when just before Amarillo our transmission `blew up?. We had it towed to Southwest Honda. A new transmission + labor would be about $5900. Originally agreed to it, and we got a nice Honda CRV as loaner car to continue our (3 day) vacation in Denver. But next morning I called Steve Parrish and explained that this was too expensive for us, especially because the car had >161k miles and I was `between jobs?. He diligently went looking for a second hand one but only found one with 144k miles. So he suggested to have a company specialized in rebuilding transmissions have our transmission rebuild. That would be less than half the prize. But the car could not be ready before we drove home from Denver to Plano,TX. Without hesitation he offered to keep the loaner car and take it home. Today (3 weeks later) the car was finished by the transmission rebuilding garage and my wife drove this morning to Amarillo to swap the loaner car with our Honda. Steve then took my wife to the garage who rebuilt the transmission. Cost (payable to the transmission workshop): about $2750. Cost charged by Steve Parrish: ZERO, NADA, ZILCH, NOTHING! Even with ALL the effort he did for us and using the loaner car for almost 3 weeks and 1600 miles. AMAZING. Five stars is not enough to express my gratitude. I consider to drive all the way from Plano, TX to Amarillo if we are in the market for a new Honda. Kudos, Steve and Southwest Honda.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Brown Honda

Welcome to Brown Honda! Located in Amarillo TX Brown Honda is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Brown Honda a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Honda you've come to the right place.

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