AutoNation Honda Covington Pike

They've given me the greatest customer service that anyone could ask for. Not only they helped me picked out my very first car, but they also help pick out an amazing one!!!!

This was my first time going to AutoNation on Covington Pike. When I called to make the appointment, they were attentive, knowledgeable, kind and patient. When I came in for my appointment, they were still kind and treated me like a customer, rather than a number. I used to take my van to a larger Honda dealership in this area, but they treat their customers poorly, and I felt like they never had the time to listen to me and the concerns I had for my vehicle. When I would drop my vehicle off for service, it felt more like they were heading cattle, rather than taking care of their customers. That wasn?t the case at AutoNation Honda. Rachel was very attentive and even called me by name when I came to pick up my vehicle. I felt welcomed and cared for. I felt like a valued customer that had been going to this dealership for years. My repair was done well and in a timely manner. I am now sad that I didn?t initially buy my vehicle from AutoNation Honda on Covington Pike! They are wonderful and take very good care of their customers. They are the way a Honda dealership should be. The other, larger Honda dealership in the area was pushing this loyal Honda customer (I am driving my 3rd Honda vehicle) away from the brand?HondaNation on Covington Pike has restored it with just one repair because of how well they took care of me. I now know to not settle for subpar customer service just to stick with the brand - I can have both, wonderful customer service and the Honda brand at one dealership. Thank you for doing your job so well. You treat your customers the way they should be treated and I?m thankful.

It was a pleasant experience working with David Howell. Absolutely no pressure with buying this used car. David made the buying process go so smoothly and the gentleman that help with the finances was very good and fast. I recently had service on my Honda and I was very pleased with the service I received. Next time buying a Honda I want to work with David Howell. The General Manager was nice and friendly. Keep up the good work. Facilities are fine, good location.