1430 Murfreesboro Rd
Franklin, TN 37067

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Sales: 855-996-4478

Used Cars: 855-996-4478

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Darrell Waltrip Honda

Overall Rating:

4.9 (out of 5)

96% recommend this dealer

413 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Absolutely the finest customer service I have ever

Reviewed by JB from Franklin, TNJanuary 26, 2026

Absolutely the finest customer service I have ever experience anywhere. Kwame tended to my vehicle as i waited in their well appointed customer lounge. Moments later, the technician that was caring for my vehicle, sent me a video walk around showing me all of the items he checked and a report advising that all was in good shape. very impressive!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello Jb, thank you; we appreciate your feedback! We love that Kwame and the team took great care of you and that you also enjoyed the video inspection of your vehicle. We feel like those are really a game changer and help usher you through the whole repair process. Thank you for this review and we hope you have a great day!

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Maximum rating = 5

5.0 (out of 5)

I have never dealt with a better auto dealer in my 70

Reviewed by StanM from Franklin, TNJanuary 23, 2026

I have never dealt with a better auto dealer in my 70 years. They know how to treat people and we actually look forward to having our cars serviced. They treat you like royalty!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Stanm, we're glad you had such a wonderful experience with us! We love that you have had such a great experience with us over the years and that you look forward to coming in for service as well! We thank you for being part of our Darrell Waltrip family and hope you have a great weekend!

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Maximum rating = 5

5.0 (out of 5)

As always the service on the CRV was top notch.

Reviewed by Ronnie from Columbia,TnJanuary 23, 2026

As always the service on the CRV was top notch. Brandon Tidwell the service associate got me checked in and keep me updated on how the service on the CRV was progressing . The service was completed in a very timely manner

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Ronnie, thanks for taking the time to leave a review. We love that Brandon took great care of you and kept you updated and made sure you just had an overall great experience! We look forward to seeing you in the future!

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Maximum rating = 5

About Darrell Waltrip Honda

At Darrell Waltrip Honda, we're known for our selection of new and used Honda models, but we have so many more services. With years of experience helping Franklin - Nashville drivers with everything related to their Honda model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.

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