Jenkins and Wynne Honda

First I would like to say that I HIGHLY recommend this dealer. The sales person we dealt with was ( BOB DURHAM ) This guy is out of this world. He's genuine, very nice personality and he went to great lengths to take the time to explain every little detail. He was a walking owners manual. We originally took our 2012 CR-v in for service. So we went out and looked at the vehicles on the lot. Bob drove up and started talking and that made us look even more at the Ridgeline we were looking at. We decided to get a price for our car. They gave us a very very good price, one we did not expect. So we sat down and started bouncing numbers back and forth. It took very little time to reach a deal. The rest is us driving out with a 2023 Ridgeline. We absolutely love this dealer and especially the way Bob went out of his way to meet every aspect of this sale to meet our needs and wishes. The dealership was immaculately clean in every way. There was only one aspect we were unhappy with. The detailing of the vehicle took an unusually long time. Bob kept going back 3 times to see if he could speed things up but we feel they took too much time. That was the only item we were unhappy with. The owner needs to do something about that. Needless to say this dealer met every aspect of a perfect deal for both the dealer and us. The owner should reward Bob Durham in some way for his sales skills. If every deal went like ours did he would have an empty lot to deal with. Our thanks to the owner and especially Bob Durham for making our purchase a memorable one. To the rest of the sales staff if a deal seems unreachable, ask Bob he may just have an idea to put money in your pocket. Thanks again.

DO NOT BUY HERE! Ordered a Civic for my daughter in early October, when car finally came in, Jenkins & Wiley tried to add an extra $1800 of cost not shown to me on the buyers order. We agreed on pricing and they said “they made a mistake on the paper work,” how convenient. Sales guy was very nice and always followed up, but when speaking to the manager Robert , I could tell the market has really fueled their EGO. I wish they would just stick to their agreed paper work and not bait and switch. I came up on price over $800 more than what was presented months ago. Then we were $400 apart (mind you I am paying way over MSRP). I asked if they were going to loose a customer who ordered a car and drove 1.5 hrs, I even agreed to split the $400, they said NO! So, I offered more, they lost a customer over $200.00! That ordered a car!! If you’re looking for a car, don’t walk way run! These managers are super shady and don’t keep their commitments. When the market levels out, I think they will wish they spent more efforts on customer retention

I called to have the metal shield under my son's Civic replaced a few weeks ago. I scheduled an appointment and they quoted me about $600. This was way over what I found on the internet. I called Crest Honda in Nashville and it was $389. I called Jenkins back and told them and they said they would cancel my appt. It is a military town and this Dealer apparently rips off military and their families. Despicable.