Conicelli Honda

I am the happy owner of a 2022 Honda CRV after being taken care of by Joe Fina, sales consultant, and Lou Feliccitti, sales manager. Joe spent a great deal of time with me as I test-drove 2 vehicles and asked endless questions. I valued Joe’s personable style and patient commitment to providing me all the information I needed as I perseverated over my decision. Finally, I appreciated Lou’s contribution to the process, offering me an opportunity that allowed me to finalize my purchase and drive the vehicle home that very day.

We can in set on buying a car. The car looked great! The price was average when compared to other deals we viewed in the area. Our sales person Jordan Grancell was the best. Curtious and patient, not pushy at all. But when it came to talking to the manager Anthony Batastini I wanted to run out the store! I wish he just stayed in his office. He talked down to us as if we were not customers but the xxxx of the earth. We are very calm people and to get me this unset takes some work. Put my husband had to ask him to leave because he was upsetting us so much. We asked if there was a chance for a few hundred discount and he told us that we offended him for even asking this! This is a used car! Isn't it expected to ask for a great deal? And this was $200 off a $37,000 car!! I was appalled by the way this manager made us feel. I would recommend that if this is how he treats all his customers he should not he in his position. If we were not in need for a car right now because my old car broke we would not buy from here. Especially since our sales person had to apologize for his manager. He never even came out to say sorry even after seeing that he caused me to be that upset.

Well, how many times can you say poor experience? It was a huge waste of time, dealt with many inadequate individuals, many different contradictory prices, and just old school tactics that just don't work any more. I would not recommend Conicelli Honda at all. In fact, The Honda corporation should be ashamed that this establishment represents them, too bad.