Gerry Wood Honda in Salisbury including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

414 Jake Alexander Blvd S
Salisbury, NC 28147

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 4:00pm

Reviews of Gerry Wood Honda

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.5 (out of 5)

16 out of 18 people said they would recommend this dealer

1 (out of 5)

Kimberly

Reviewed by Kimberly G Watts in LexingtonFebruary 16, 2020

The gentleman I spoke with was rude. He made me feel like I shouldn't have came and was wasting his time. Never cracked a smile and seemed miserable. I will never ever go there again.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Unscrupulous fees, poor after-sales support.

Reviewed by Richard in Raleigh, NCMarch 27, 2019

Travelled 2 hours to purchase a certified pre-owned 2016 Honda Civic from Gerry Wood Honda based on a sticker price of $15000. Ended up paying $18000 in the end after they refused to remove a number of bogus fees for things I never wanted in the first place such as VIN etching and fabric protection. Still, despite these rather unscrupulous practices the out of the door price was average for the car and mileage. Just don't be fooled by what is essentially a made up number designed to lure you into the dealership. Anyway, I ended up purchasing the car as it seemed fine otherwise. I had test driven the car and walked around it several times before waiting for the 3 hour sales process to complete (yes prepare to be here a while) before I could drive it home. It wasn't until more than halfway through my return journey, when the sun started to set, that I noticed two large parallel scratches in an arc formation over the drivers side of the windshield. It seemed like they must have been caused by the wipers, although I had never used the wipers and the CPO process ensures that they should be like new. So it either happened between the time I test drove the vehicle and the time I left the dealership, or perhaps I just didn't notice them and they were always there. I reached out to Gerry Honda the next day and waited a day to get a response. After some back and forth I was told they could not help me at all, that it wasn't covered under warranty and that they couldn't afford a $300 replacement windshield on an $18000 purchase because of their "aggressive pricing". Remember the VIN etching and fabric protection that I asked to be removed during sales negotiation? Yes that cost over $600. Seems there's some buffer there to address the windshield. This was my first experience purchasing a used car at a dealership and sadly it lived up to most of my expectations of used car dealers. Unscrupulous fees, misleading sticker prices, and no after sales support. I'll most likely live with the scratches, but you can avoid issues like this by avoiding this dealership!

Customer Service 1

Buying Process 2

Quality of Repair 4

Overall Facilities 4

Maximum rating = 5

5 (out of 5)

Excellent!!!

Reviewed by Billy in Lexington NCSeptember 25, 2017

Thanks to everyone at Gerry Wood Honda Great buying experience... I will definitely be buying there again...

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top