Crown Honda of Greensboro in Greensboro including address, phone, dealer reviews, directions, a map, inventory and more

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3633 W Wendover Ave
Greensboro, NC 27407

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Sales: 336-851-3456

Used Cars: 336-790-9031

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Crown Honda of Greensboro

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.6 (out of 5)

326 out of 354 people said they would recommend this dealer

1 (out of 5)

Not Trust Worthy

Reviewed by Linda M in BurlingtonJune 17, 2021

I put a deposit down on s specific Pilot AWD and the price was agreed on. I was delivered and 2wd, they will not return calls to work this out.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Extremely predatory car dealership

Reviewed by Jacob in Durham, NCOctober 25, 2019

Extremely predatory car dealership. From start to finish the entire 4 hour process of buying a car with them was designed to trick me into paying for various services that I both didn't want and didn't need. I'm just going to list a few and give you my take on why they did it this way. Everything took a very long time. This was designed to wear me down, after an hour or so they can expect most people to just start saying yes to try to move the process along. My sales person would disappear for at least 15 minutes every single time anything regarding paperwork needed to be filed. She would leave for especially long periods of time every time I said no to something she tacked on before asking me. The initial sale agreement had an additional "treatment" tacked on for something along the lines of "preserving the interior" of my car for something like the next 5 years. This car was manufactured two years ago, wouldn't the manufacturer have just applied if it really did what you claim? They offered me one dollar on my trade in. Granted it was a rusty 2004 Ford Taurus, but still that's just insulting. I had to wait like an hour to see the "finance guy" because for some reason he's the only guy actually able to sell me the car... Not sure why I spent two hours shuffling papers around with the sales associate then. Just kidding. It was so I could be pressured into paying for Crown Honda brand extended service warranties, and service packages that are all clearly ripoffs that they're hoping you won't notice because you've already been there for 2 hours and just want to get in your new car. Seriously, I picked this car because it's extremely reliable. Why would I want to pay you more than the cost of a repair that I probably won't need for the duration of the warranty? Oh yeah, because it's free money for you. Aside from trying on multiple occasions to sell me snake oil, he didn't even file my car loan information properly (One of like three things I actually need him to do). The company I went through for my car loan had very simple instructions on how to submit the paperwork to them, yet they still had to call Crown Honda several times to even submit it. Finally I got my car keys. They'd managed to tack an extra couple hundred bucks over the listing price, but at that point I didn't care. I wanted my car and I could see the end of this customer experience nightmare. I left and returned to pick up the Taurus. It was finally over. But it wasn't! Every couple of weeks or so I get official looking mail saying my warranty is about to expire, this is my last warning, etc. They either look like they're from the US government or from Honda, they aren't and they don't explicitly say it, but they're clearly aping the styles of the two entities. How'd these grifters get my mailing address? Hmm... It's anyone's guess. Here's the funniest part. I wanted to like this place. I was excited to buy the car. I'd done a bunch of research and this checked everything for year, model, color, and price point. I was also excited that I could go to the same place for service that I purchased the car at. That should be a convenient way to ensure high quality continuity of service. If they had done nothing but sell me the car, I would have been a happy customer that would return for service over and over again. They won't get any more of my business. I hope you can find a better dealer.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities 3

Maximum rating = 5

5 (out of 5)

Great Car - Better Service!

Reviewed by Wayne D. Davidson, Lt Col, USAF (Retired) in Greensboro, NCApril 17, 2014

My 1998 Civic just passed 351,000 miles and still runs like a new car. I bought it in Virginia (where I lived at the the time), but then immediately had to move to Greensboro and have taken my Civic to Crown Honda for service the whole time - the service is great with extra compliments to the Crown Honda Shuttle Team!!! My service manager, Steve Duncan, has been a true partner in keeping my car in top-notch condition. He is fair, honest, and knows his stuff!!! When I buy my next Honda - it will be from Crown Honda and the Sales Folks will need to thank the Service Department in general, the Honda Shuttle Team, and especially Steve Duncan for the purchase!!! If I were a business person - this is how I would want my business to run!!

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Crown Honda of Greensboro

We have a complete lineup of new and used cars in Greensboro, and our customer care continues long after you buy or lease a Honda - thanks to our dedicated car service and auto repair team. Crown Honda of Greensboro makes the process of securing Honda your next vehicle easy for you. Stop in and see what makes us different! The car loan and lease experts at Crown Honda of Greensboro will do the work for you to ensure you get the lowest possible rate on your car loan. Our Greensboro service center provides manufacturer maintenance and our body shop includes dent repair, paint, wheel repair, and more!

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