Carbone Honda of Yorkville in Yorkville including address, phone, dealer reviews, directions, a map, inventory and more

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5009 Commercial Dr
Yorkville, NY 13495

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Carbone Honda of Yorkville

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.4 (out of 5)

110 out of 128 people said they would recommend this dealer

1 (out of 5)

Crappy dealership

Reviewed by Missy in Oneonta nyFebruary 08, 2021

I bought a car from them on October 14,2020. They have had the car back twice and I still have nothing but problems with the car. I try and contact the dealership and get no call back. I would not recommend this dealership to anyone. It has been almost a month since I have tried to contact and still waiting for a call back. Guess I will be making a trip there even tho they are the same way in person. The service dept all need to go back to school. I am extremely disappointed with the service I have gotten from this place. I will be taking it beyond this dealership.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

2 sets of rear brakes later

Reviewed by tim in whitesboro, nySeptember 21, 2020

I have a 2015 CRV, which now has 69,000 miles on it and was told it needed 2nd set of rear brakes. We have not left the parking brake on while driving, so do not understand why rear brakes have gone TWICE; but front brakes have not. Recently it started making high pitched noises coming from the rear. Brought it to Carbone Honda, who had previously done routine preventive brake service (clean and lube basically) at about 2 years old. Then last summer they replaced the rear brakes at 55,000. I have never had a vehicle need rear brakes before the front brakes went. Today they tell me it needs ANOTHER set of rear brakes, as well as front brake service. I paid their $120 diagnostic fee and took it elsewhere. In addition to this brake issue, the TPMS sensors never worked right, since it was new, which I had mentioned several times when I brought the vehicle there. Their solution was to over inflate the tires by about 5 pounds. I regret having purchased this vehicle.

Customer Service 4

Buying Process 3

Quality of Repair 1

Overall Facilities 4

Maximum rating = 5

5 (out of 5)

Great Salesperson!

Reviewed by P. Faith in Oswego, N.Y.October 18, 2018

I want to express my sincere appreciation for our salesman Evan. I could not have asked for a more professional individual to assist with the purchase of our CRV. He's the type of sales person that everyone would want to have; someone who is polite and patient when you're a bit indecisive, informed about the vehicle when there's lots of questions and willing to work with you to make it happen. He truly would be the reason I would return to Carbone to purchase my next vehicle. Thank you Evan!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Carbone Honda of Yorkville

"This is a family business. People associate the way we do business with our family name. I want my children to be proud and interested in the business. And I want the way we do business with our customers to be the Carbone way - honest and fair."
Joe Carbone
Founder

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