FX Caprara Honda in Watertown including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

23115 NY-12
Watertown, NY 13601

Get Directions

Reviews of FX Caprara Honda

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.8 (out of 5)

8 out of 12 people said they would recommend this dealer

1 (out of 5)

Dealership is a sad display

Reviewed by Serious buyer in Watertown N.Y.March 04, 2021

Relatively new building and facility I assume, drove around looking for a Ridgeline , lot is cluttered end to end with literally every make of truck and car on the market .There are Honda vehicles on the lot, but you have to search far and wide. Honda should be ashamed to allow this dealership to exist. The big glossy sign out front says Honda, but that's as far as it goes. The north country deserves better. This mishmashed disaster is a big reason for buying a Honda in central N.Y.

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Car rental

Reviewed by Joan C Fohr in WatertownApril 14, 2020

With all the jobs being lost they won't help people that have a rental agreement. Shame on you. My granddaughter signed a rental agreement but her employer was forced to close.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Service department is superb!

Reviewed by AK in Watertown, NYJune 06, 2018

I hate going to dealerships, but this place is an exception. Have had to go here 4-5 times in the last 2 years for 2 of my cars and the service has been fantastic every time. The service department personnel are phenomenal and the repairs spot on perfect. Will be a customer for life if they always have great customer service.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top