6120 S Transit Rd
Lockport, NY 14094

Get Directions

Sales: 716-213-6363

Used Cars: 716-213-6385

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 12:00pm

Reviews of West Herr Honda

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

668 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great service in timely fashion to fix AC, plus

Reviewed by lindagamacheJune 19, 2024

Great service in timely fashion to fix AC, plus convenient shuttle to and from home.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Buying the car was fine no issues there, however getting

Reviewed by JsabersJune 17, 2024

Buying the car was fine no issues there, however getting service done is like pulling teeth. No one answers the phone I’ve left my number in multiple occasions and never received a call back. This whole experience makes me regret buying a car from West Herr and I will be purchasing elsewhere when it’s time.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Always a great experience when I need service this time,

Reviewed by cdiazJune 14, 2024

Always a great experience when I need service this time, I had a flat tire due to a bolt. I was in and out with no issues. thank you to Jen and Keith for taking care of my vehicle in such a timely manner.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About West Herr Honda

We are proud to serve the Buffalo/Niagara region! We have new and uses Hondas plus a wide selection of other brands. All used vehicles are backed by the famous West Herr Peace of Mind guarantee. Visit us out in Lockport on South Transit road. We are your Buffalo Honda dealer!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top