Fox Honda in Auburn including address, phone, dealer reviews, directions, a map, inventory and more

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320 Grant Ave
Auburn, NY 13021

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Sales: 888-307-6047

Used Cars: 888-307-1203

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 7:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat 8:00am – 1:00pm

Reviews of Fox Honda

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

818 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.2 (out of 5)

My sister test drove a 2021 CRV ,bought the vehicle, was...

Reviewed by Tesman55March 05, 2021

My sister test drove a 2021 CRV ,bought the vehicle, was supposed to receive a 50.00 dollar credit card. She made numerous attempts to get them to send but never received anything, she's a longtime Honda owner that will never return.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Ryan Abbott, eMarketing Director

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great people

Reviewed by Jade from Auburn nyFebruary 16, 2021

My sales person Dick was amazing. Great to work with and clear communicator. I will send people to him for sure

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello Jade, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Dick was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Ryan Abbott, eMarketing Director

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

2.0 (out of 5)

Horrible experience they sold me a 2014 Highlander with...

Reviewed by bayardomen5February 14, 2021

Horrible experience they sold me a 2014 Highlander with many issues that were known before it was sold to me I took the car back to get the issues fixed but they’ll only fix the small issues all the others have to come out my pocket or split in half with them. It’s like they put no time or service into the used cars that they sell the detailing was horrible, I am definitely extremely disappointed.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Ryan Abbott, eMarketing Director

Overall Experience 1

Customer Service 3

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

About Fox Honda

When it comes to selection and service after the sale The Fox Dealerships have been the premier destination for new and used car buyers for over 35 years. Serving the Auburn Syracuse Rochester Binghamton Buffalo Albany Baldwinsville Clay and Phoenix area the Fox Dealerships proudly represent the hottest brands available! Among the brands we offer include Chrysler Dodge Jeep Honda Toyota Subaru and Chevrolet. Thanks to our wide range of makes and models we're sure you'll find your next car at the Fox Dealerships.

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