Garcia Honda

BUYER BEWARE!!! BOUGHT A 2026 HONDA CIVIC TIRE HAD A NAIL IN IT BEFORE I DROVE IT OFF THE LOT I DIDN'T KNOW THIS UNTIL I ACTUALLY DROVE OFF ONTO THE FREEWAY SENCER CAME ON ,I LET SALES PERSON KNOW I WAITED FOR A CALL BACK SILLY ME NEVER GOT ONE I WENT TO TALK TO THEM ABOUT IT THEY PRETTY MUCH TOLD ME IT SUCKS TO BE YOU!! THE TIRE WSS ALREADY LIKE THAT BEFORE I EVEN DROVE IT !!! ANY WAY BUY A TOYOTA !!!!

Just bought our third Honda from the dealership. They’ve always been friendly and helpful and explaining the options in purchasing our Hondas. Would recommend them.

DO NOT TAKE YOUR CAR TO GARCIA HONDA — SAVE YOUR HARD-EARNED MONEY! I strongly advise anyone reading this to avoid Garcia Honda Service Department. My experience has been beyond frustrating, unsafe, and financially draining. I own a 2016 Honda Civic. In August, my car began stalling and losing power, so I took it to Garcia Honda. I was charged $175 + tax (about $200) for a diagnostic fee. The technician told me I needed a fuel pump, even though he admitted he could not duplicate the issue. I was then asked if I could duplicate the problem for them — which I did within 15 minutes. After that, the technician claimed his computer “didn’t capture the issue,” so he needed to plug in another computer to determine that it was the fuel pump, which I found completely ridiculous along with finding out that I didn't need a new fuel pump. They replaced the fuel pump at a cost of $1,400. The car ran fine for a few weeks — then the exact same problem returned. This time, the car stalled repeatedly, lost power and speed, and shut off while I was driving with my two children. We almost got rear-ended on the freeway, which was terrifying and a serious safety hazard. This time, the check engine light (Emission System Problem), oil light, and battery light all came on. None of these lights appeared the first time. I brought the car back and was charged another $175 + tax ($200) for diagnostic fee. This time, I was told it was a camshaft sensor, which they replaced for $500. That same evening, after driving for a couple of hours, the same warning lights came back on and the same issue returned. I returned again to the dealership and was then told the issue was the PCM. Garcia Honda kept my car for two weeks and installed a refurbished PCM, claiming this would completely fix the problem. It did not. In total, I have taken my car to Garcia Honda 6 times for the same issue, and my car is still not running. It continues to stall, and now it won’t even start. I have spent over $2,000 on parts I did not need, and the original problem was never fixed. As a single mother with two young children, I feel completely taken advantage of. On top of that, Andrew Shultz was rude during our conversations and when I picked up my car, and Tyler (Manager) did not return my phone calls. My advice is simple: DO NOT TAKE YOUR CAR TO THIS DEALERSHIP. Save yourself the headache, wasted money, and safety risk.