3600 South Reserve St
Missoula, MT 59801

Get Directions

Reviews of University Motors

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My place to go!

Reviewed by Rhawnievon from Missoula, MontanaDecember 03, 2023

I fell in love with Honda many years ago. And so everyday while driving home I'd look over at the Honda dealership in Missoula and this beautiful 2021 Honda Accord Hybrid would call to me. Long story short I bought her. Best decision ever and I do not regret it in the least. Chad was amazing! He is the best, no pressure salesman ever. I could have taken the car home that very day but I was in no hurry. Bodie was great, Gail in Service works her xxx of to get it done in a timely manner. When I walk in people call me by my name. They've kept my car gorgeous and me happy! If you go in, please look Sam up, he makes the place running smoothly. Let's face it. That's my dealership and I wouldn't go elsewhere. My hybrid saves me gas and now instead of bi-montly trips to the gas station I only go once a month. It just keeps getting better and better!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Stay away!!

Reviewed by Ramjet from Missoula, Montana November 08, 2022

This is not a dealer you should buy a car from! They are rude and not willing to work with customers at all. They do not care about customers and we fortunately found that out before making a purchase! They are overpriced and have no benefits from purchasing at a dealer. Customer care and service out the window here!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

The worst experience.

Reviewed by Morgan from Missoula, MTJuly 01, 2022

Working with Gail at Honda was the worst experience I have ever had regarding vehicle repair work. They were totally dishonest and misleading. Gail told us we needed to buy a brand new ACC module for my 2011 Acura, so we did($800+) then they told us they would have the part in 10 days and they didn’t get it for 3 weeks! So my car sat in their lot for that entire time, then when they tried to start it, they said I needed a new battery and they could put one in. I told them no, as mine was still under warranty..they still charged us $45 to simply place a battery under the hood. THEN they put the part in, charged us $1100 and told us the issue is not fixed and it must be “electrical” and they could ATTEMPT to find the issue for $150/hour. I immediately picked up my car from them, after they had it for an entire month and fixed nothing, and took it to A PLUS AUTOMOTIVE👍🏼 they had my car for less than 12 hours, cleaned a completely corroded fuse box, replaced a couple bolts, and my car has been problem free for two weeks. I will NEVER take my cars to Honda again. What a rip off. So thankful A PLUS AUTOMOTIVE was there to save the day! Carl was so pleasant to work with and very knowledgeable.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top