Honda
New Car Dealership in Southgate, MI
Overall Rating
4.4/5
Read dealer reviews
Genthe Honda is a part of the Genthe Family dealer group, which has been in the Downriver and surrounding communities for nearly 100 years. Their success has been based on family values, driven by customer service and satisfaction. Our friendly staff is here to help, so we invite you to come by our service, sales, or parts departments and see what sets Genthe Honda apart from all the others!
Need service for your new Honda?
Genthe Honda's Honda-trained mechanics can help.
Genthe Honda Reviews
Overall Rating
4.4/5
136 out of 152 people recommended this dealer
Consumer
Reviewed by Unhappy Consumer
in Lincoln Park, MI
March 04, 2020
Bought my 2019 HR-V in September and it has been in the shop more that in my driveway. I had my car for 2 days and was in the shop for almost a month. Genthe replaced vehicle with another HR-V and this vehicle is worse. Radio/braking system malfunctioning. Radio is freezing, side mount camera is freezing while car is in park, screen blacks out, bluetooth doesn't work, CarPlay is malfunctioning, etc. Braking system is malfunctioning. Car slammed on brakes and nothing was in front of me. Braking lights comes on and off and nothing in front of me. I dropped the car off, kept the car for a week. I drove by dealership everyday and car never moved. I know the car didn't move because it snowed right after I dropped the car off. Dealership call and told me they had test drove the car and nothing was wrong. My car only had 2 miles on it. They did not drive my car. Genthe has told me that their is nothing else that can be done. Was wondering if anyone else is having issues?? These issues or other issues???
Best Service
Reviewed by Clark
in Taylor, Michigan
September 09, 2016
Genthe Honda has one of the best service departments that I have ever had to use. They do a very good job from the time I bring my car in and until I pick it up. All of the staff are very friendly and helpful, the place is always nice and clean. I will continue to bring my car to Genthe Honda for service and repairs as needed.
lease turn in and new car buy
Reviewed by Billi C.
in Flat Rock, MI
September 18, 2014
I was very happy with the service I received from Genthe Honda. The sales manager, Matt, went out of his way to search for and trade to get me my red Fit EX-L. I was very concerned about finding one because of the low inventory in MI. Matt tracked one down and got it here as fast as he could. Turning in my lease went smoothly and Matt got my new tabs for me too. Best service around! The other sales staff were friendly and helpful too. Wayne was very knowledgeable and helped me with my long list of questions. He made sure I left the dealer understanding the new technology on my car. Ivan was helpful and always ready with a smile and friendly greeting. Thanks so much!
