Jeffrey Honda in Roseville including address, phone, dealer reviews, directions, a map, inventory and more

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30800 Gratiot Avenue
Roseville, MI 48066

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Reviews of Jeffrey Honda

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

70 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Good experience

Reviewed by John from JohnJanuary 08, 2022

Overall experience was pretty good. But I think the finance guy is a little wet behind the ears. Definitely not a people person. I thank he should probably find a different line of work.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

John, thank you for your kind review; we are happy to pass along your comments to the team here at Jeffrey Honda! Thanks again for the recommendation, and have an amazing day!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

Unsatisfactory service Overall.

Reviewed by Anjana Kapoor from Sterling HeightsMay 11, 2021

I purchased my Honda CRV from this place and am very satisfied but it was a nightmare to get it serviced when it was time for getting it serviced. They charged for service that they never provided. lots of confusion and trying to pacify the customer but turned out to be a hollow promise too. Very poor service. Car wasn't repaired properly even when it was within the warranty period. Highly unsatisfied. Had to take my car to another dealership for servicing.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Anjana, thank you for choosing Jeffrey for the purchase of your vehicle. We do apologize for issues encountered while servicing your vehicle. We'd like to hear additional details. Please feel free to email support@jeffreyauto.com to discuss further. Thank you!

Overall Facilities N/A

Customer Service 1

Buying Process 5

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Lease of 2021 CR-V EX-L

Reviewed by Linda P from Warren, MIMarch 11, 2021

I worked with Lee at Jeffrey Honda. He contacted me within hours of my sending an email about a trade-in and new lease. That same day came to my work with the car I ended up leasing and reviewed my trade-in, took photos and test drove. He was very knowledgeable and great to work with.. The dealer gave excellent price for my trade-in and entire deal done within 2 days. Very satisfied with salesman Lee and entire dealership.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Linda P, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jeffrey Honda. Thank you so much again for your feedback! We hope you have a great day!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

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