Jim Riehl's Friendly Honda in Clinton Township including address, phone, dealer reviews, directions, a map, inventory and more

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18900 Hall Road
Clinton Township, MI 48038

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Reviews of Jim Riehl's Friendly Honda

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3 (out of 5)

1 out of 2 people said they would recommend this dealer

1 (out of 5)

new car buying experience

Reviewed by chris doubleday in clinton twp,MIApril 30, 2020

What I was scared of that is what happened. When I went to register the vehicle in mine and wife name at Mississippi DMV. They refused to do it. They said it should be done at the dealers end. I really think you guys up there did not know any thing about any thing. You have been giving me false statement after false statements one run around after another. And now have caused me a big headache and unnecessary aggravation I don't think you should be allowed to mislead people, and I am making it a point to complain about your dealership to SOS and Honda Motors and who ever else need be. Also I am going to give some nasty reviews about your dealership on every and all social media. The car was not even properly prepped, it had alignment issues along with control issues and you hardly spent any time explain the mechanics of it. Here are some reasons that do come to mind why you people did what you did. You guys were outright lazy and I am really upset. You guys could not make money from getting it financed or I didn't fall for the rip off insurance scam for bells and whistles. You are ignorant of the fact that some people do have legit money to buy on cash and not get their blood sucked out from financing. You lied to me from sales tax, to joint name, to MSO. It was like pulling teeth out of you to get any thing.and you kept coming back correcting your own previously made statements. Shame on you folks. also the sos informed me that it can be corrected but not cancelled after lapse of 24 hrs. This has been the worst experience and i wish to God I hadn't bought the vehicle from you guys, by passing some decent folks out there. The guy who is running the show, Has some issues I don't know what. I think the owner of this outfit needs to be made aware. I really don't think he would appreciate it. And if he is in on it, then sooner or later he will be flying a kite then selling cars. I have seen it happen to quite a few company's in my life time.Poor performance from its employees some times become the main cause of it going down the tubes. But some where along the way he will get his for sure.Shame on him and you

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Great dealer

Reviewed by Robbin Mazur in Clinton TownshipFebruary 08, 2020

Always a pleasant experience. Maintenance prices seem high. I always take my accord there. The guys in the service center are always curteous and professional.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

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