255 Maine Mall Rd
South Portland, ME 04106
Sales: 207-209-7192
Used Cars: 207-209-7192
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near South Portland, ME that carry Honda
Overall Rating:
4.3 (out of 5)
95% recommend this dealer
1547 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I came in to purchase and have 4 tires installed with an
I came in to purchase and have 4 tires installed with an alignment and balancing. Dillon Ballweber was so good to me. He always is there to help me when I need to have something done on my HRV. It’s a pleasure to have his help. Great experience
Maximum rating = 5
The whole experience was great - our sales
The whole experience was great - our sales representative, while young, was really knowledgeable about the car and extremely helpful. Berlin City had great stock, excellent atmosphere and welcoming people working there. Never felt pressured. Would buy from them again.
Dealer Response
Thank you for sharing your experience! We’re so glad to hear that our team made the process enjoyable and pressure-free, and that you found the right fit from our selection. We’ll be sure to pass along your kind words to your sales representative. We appreciate your recommendation and look forward to welcoming you back when you’re ready for your next vehicle!
Maximum rating = 5
This use to be good dealership, not anymore.
This use to be good dealership, not anymore. My vehicle had an issue that was under warranty and one that was not. When the parts came in I left the vehicle. The maintenance department said it would take all day. Seven days later they said it was done. I asked about the non-warranty issue and they had forgotten to address it. It took them two days to adjust the parking brake. Meanwhile I had to leave town and Berlin City said we will “deliver your car to your house while you’re gone”. Great! The delivery driver left my passenger window open and it rained in my vehicle! Of course it was a weekend when I returned home to this and the maintenance department is not available. It took 4 days of pulling up the carpet and putting fans on it myself to dry it out. I contacted Berlin’s maintenance department on Monday and of course “the maintenance manager is busy, but we’ll get him the message”. The manager never contacted me. Unfortunately Berlin City owns the two closest dealerships to me. I think a local hack repair shop could do a better job.
Dealer Response
We’re very sorry to hear about your experience and the frustration it caused. The delays with your service and the miscommunication around your repairs, as well as the mistake made with the window during delivery, are not the level of care or professionalism we expect for our customers. We also understand how disappointing it must have been not to receive a follow-up from our team after you reached out. There is not enough information in this review to find you in our database, but you can reach out directly to Mike Hoyle (Service Manager) @ mhoyle@berlincity.com
Maximum rating = 5
Berlin City Honda in South Portland, ME proudly serves customers throughout Maine including Portland, Saco, Brunswick, Scarborough, and Somersworth with new Honda models, quality used cars, certified service, and expert financing. We offer market-based pricing, competitive rates, pre-owned protection, and door-to-door delivery. Enjoy stress-free car buying with no-questions return, and a fast, transparent process that fits your budget. We’ll even buy your car whether you purchase from us or not. Our Service Center offers transparent pricing, expert technicians, upfront multi-point inspections, and convenient options like online scheduling and pickup and delivery.
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