Community Honda in Lafayette including address, phone, dealer reviews, directions, a map, inventory and more

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1407 Surrey St
Lafayette, LA 70501

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 9:00am – 1:00pm

Reviews of Community Honda

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.8 (out of 5)

15 out of 22 people said they would recommend this dealer

1 (out of 5)

Customer

Reviewed by Lacretia R Semien in Opelousas LouisianaApril 17, 2020

Well I was trying to buy a vehicle from here however the sales Representative was trying to get me to the dealership however I stated to him that I’m unable to get to the lot due to me not having transportation. He still insisted on me trying to find a ride to get to the car lot and it really discouraged me because of me and my children have to walk where we have to go and I’m scared because we are going through this horrific Epidemic of the COVID-19. I thought everyone is supporting come together at a time like this to help each other but I see different.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Pay extra to other dealerships but never buy any c

Reviewed by Mitul Bhakta in KountzeMay 24, 2018

It's a worst service i ever seen. I strongly not recommend this place to buy any of new/used cars from moss motors. There is a worst customer service.never answer the phone if you leave voicemails never get call back from them.they are cheaters and they know very well that theirs fault that's why they don't want to talk with you they ignored your calls. Better pay extra money to other dealerships but never buy any vehicles from this cheaters.. I'm trying to reach them since 21 days almost 20 to 30 voicemails left but they never contact.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

DO NOT PURCHASE GAP INSURANCE WITH THESE PEOPLE!!

Reviewed by Ryan in Lafayette, laDecember 12, 2017

DO NOT PURCHASE GAP INSURANCE WITH THESE PEOPLE!! You will have to fight tooth and nail to get that money back. I purchased a car from them. Vehicle was traded in a few months later. After multiple emails and calls to Ken from Moss Honda about cancellation and refund of gap policy, it took me contacting the gap insurance company themselves to verify that he had in fact never cancelled the policy. I had to cancel the policy through the company because he did not submit the paperwork. Finally after 4 calls I get ahold of him and as rude as can be he said" yes I cancelled the policy..I got both of your requests.. youll get the check in about 6 weeks. Now here it is right in the 6 week mark of the initial contact to cancel, I contact both ken and the other company, only to find out through the gap company that they have just cancelled the policy nearly a month after it had been submitted. Still not one reply from Ken, even after asking him to just let me know that he is getting emails..NOTHING. Would never deal with these people again, just from the hassle alone.

Customer Service 1

Buying Process 3

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

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