2500 Prairie Crossing Dr
Springfield, IL 62711
Sales: 217-547-0750
Used Cars: 217-547-0750
Sales Department
| Sun | Closed |
| Mon | 8:30am – 8:00pm |
| Tue | 8:30am – 8:00pm |
| Wed | 8:30am – 8:00pm |
| Thu | 8:30am – 8:00pm |
| Fri | 8:30am – 8:00pm |
| Sat | 8:30am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 5:30pm |
| Tue | 7:00am – 5:30pm |
| Wed | 7:00am – 5:30pm |
| Thu | 7:00am – 5:30pm |
| Fri | 7:00am – 5:30pm |
| Sat | 8:00am – 4:00pm |
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Showing the most recent reviews from Cars.com and DealerRater.
Tony was great to work with with our new car purchase at
Tony was great to work with with our new car purchase at Friendly Honda in Springfield.
Dealer Response
Thank you, Donna! We're thrilled to hear that you enjoyed working with Tony on your new car purchase at Friendly Honda of Springfield. We truly appreciate your positive feedback and look forward to serving you again in the future! Friendly Honda of Springfield
Maximum rating = 5
Smooth process, Robert was great on the sales floor and
Smooth process, Robert was great on the sales floor and test drive. Conner was great in the finance office. One of the smoothest and most pleasant car-buying experiences we’ve had.
Dealer Response
Thank you so much for your kind words! We're thrilled to hear that you had such a smooth and pleasant car-buying experience at Friendly Honda of Springfield. It's fantastic to know that Robert and Conner provided you with excellent service. We appreciate your feedback, and we look forward to welcoming you back in the future! Friendly Honda of Springfield
Maximum rating = 5
I had a disappointing experience at Friendly Honda in
I had a disappointing experience at Friendly Honda in Springfield, IL. After a fuel injection recall repair, my dashboard lights started blinking uncontrollably just a few miles away from the dealership. When I returned, multiple techs dismissed my concerns, insisting the issue wasn't their fault. One even sarcastically asked, "Oh, are you a mechanic?" when I pointed out that the problem arose only after the repair. Instead of taking accountability, they claimed I would be responsible for fixing it. Their lack of professionalism and refusal to acknowledge their mistake were unacceptable. I will not return to this dealership.
Dealer Response
Thank you for sharing your experience with us, Michelle. We sincerely appreciate your feedback and understand your frustration regarding the dashboard issues following your fuel injection recall repair. It's concerning to hear about your interaction with our technicians, as we strive for professionalism and accountability at Friendly Honda of Springfield. We encourage you to contact us directly, as we would like the opportunity to resolve this matter. Your satisfaction is important to us, and we value the trust that our customers place in us. Thank you again for your feedback, and we hope to turn your experience around. Friendly Honda of Springfield
Maximum rating = 5
Honda of Illinois a Honda dealer in Springfield Illinois was built with one mission - Provide amenities to guarantee customer satisfaction before during and after the sale of our great Honda cars trucks and SUVS.
Our Springfield Honda dealership is one of the premier Honda dealers in Springfield and in the state of Illinois. Our commitment to customer service is second to none. We offer one of the most comprehensive Honda parts and Honda service departments in Springfield Illinois. Honda of Illinois provides Springfield Illinois with an excellent Honda Parts Team. Please be sure to visit our virtual Parts and Service department.
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