Carmack Car Capitol in Danville including address, phone, dealer reviews, directions, a map, inventory and more

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3724 N Vermilion St
Danville, IL 61832

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Carmack Car Capitol

Overall Rating:

3.4 (out of 5)

91% recommend this dealer

92 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We bought a 2023 Honda Pilot from Bill Lucas.

Reviewed by Mary Peck from Danville, ILMarch 19, 2023

We had a great experience and got a terrific deal from Bill Lucas. We would definitely recommend Bill and Carmack Car Capital to others. There was absolutely no pressure.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Terrible

Reviewed by Becky from Milford, il.March 01, 2023

After I bought a brand new car, everything changed, was lied to about oil change offer that was given by hyndai by the sales person. Recieved a recall notice that they claim can not be done on my car, what's that about, also they have the rudest sales staff. Person who answered phone would not give his name to me, hung up on me 3 times, he was a real jersey! The only good thing about them is the repair and service department, they will explain things and are very helpful.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 2

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Unprofessional

Reviewed by Upset customer from Danville, ILJune 30, 2022

False online pricing. Deceptive practices in order to keep deposit. Lies from multiple staff and bullying behavior. Having to ask 3 different people over 30 minutes for your check back that is not made out to the company is unacceptable. Service department attendant was rude and unprofessional also.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 3

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Carmack Car Capitol

Carmack Car Capitol is a family owned business. For over 30 years Gary Knight and his staff have strived to offer the best new and pre-owned car products in the market place with the most professional sales team in the area. Customer satisfaction has always been our #1 goal and we know it takes great service and parts to keep our customers happy!

Gary Knight President/Owner

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