North City Honda in Chicago including address, phone, dealer reviews, directions, a map, inventory and more

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6600 N Western Ave
Chicago, IL 60645

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Sales: 773-649-6169

Used Cars: 773-355-4365

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 8:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 8:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of North City Honda

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

2.2 (out of 5)

2 out of 6 people said they would recommend this dealer

1 (out of 5)

No registration

Reviewed by Matt in North Sioux City sdMay 14, 2021

I have bought a 2020 Honda CRV April 10 its five weeks has gone by still no registration to the courthouse I’m driving around with expired and transit sticker expired May 10 they’re supposed to mail me another in transit sticker overnight still have not received it still no registration at the courthouse talk to the manager and Patrick very xxxx poor quality of peopleNever doing business with them again hopefully I get my registration

Customer Service 1

Buying Process 3

Quality of Repair 1

Overall Facilities 2

Maximum rating = 5

1 (out of 5)

Dishonest Management - Beware

Reviewed by Asad in Chicago, ILMarch 17, 2021

Spoke to multiple sales associates and a manager to confirm that a car was available and was going to be priced at the internet price....I take time off of work to go and the manager stated they are selling the vehicle I came over there for for $4,000 over MSRP. What poor business standards and shady dealership. Find a honest dealership, avoid wasting your valuable time.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Horrible service department

Reviewed by 2020 Honda Pilot Owner in Chicago, ILOctober 09, 2020

Horrible service. Purchased my new 2020 Honda Pilot from them and after a month my touchscreen and front dashboard kept shutting off while driving. Took it in for service and they refused to even look at it. One of the service leads, Crystal Montanez, told me it was a manufacturer issue that does not have a fix, so there was nothing they could do. She asked me to "just drive it like that until you get a recall notice or update from Honda." After insisting that they at least do an inspection since the screen and front dashboard was totally black as I was showing her there in person (which also means my radio, rear-view camera, and speedometer/odometer were all non-functional and non-visible), Crystal became even more rude and said "Fine, we'll take a look, but there's nothing we can do." After a couple hours, they called me to pickup my car and gave me a service slip that just stated they could not re-create the issue I had come in for. Even as I turned on the car to leave the dealership, the screen and dashboard were totally dead. Worst service I have ever experienced, especially from the dealership where I originally bought my vehicle from. I went to McGrath City Honda where after several service trips, they were able to successfully fix the issue and were polite and accommodating and communicative throughout. Shame on North City Honda - I recommend avoiding this dealership.

Customer Service 1

Buying Process 4

Quality of Repair 1

Overall Facilities 3

Maximum rating = 5

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