Stonecrest Honda

Tan (sp?) preys on women and he is dishonest. On Saturday, 2/12/22, he created a $4800 work order stating several items were a safety hazard. After adamantly stating stop all work and put everything back as it was found when driven into the service dept, an unnecessary alignment was done. The car was taken to a licensed mechanic for a second opinion - rack and pinion not leaking, power steering and water pumps fine. Definitely reporting this business to the BBB for unethical business practices. A total disgrace to the Honda brand and Stonectest, GA. Really wish I could give ZERO stars.

My daughter went to purchase a 2020 CRV and at the table was told besides the usual tax, tag title and dealers fee, she would have to pay a "car shortage fee" (because of THEIR shortage of used vehicles) in the sum of $2k. She was also being charged for the tint THEY put on the vehicle above the sales price. And last she would have to pay for LoJack they just placed on the car when she advised the sales man she did not want it. This was also above the sales fee. The total of all these extra fees they tacked on to benefit the dealership was almost $4k. I would look else where at a dealship that does not charge you all these surprise fees

I have serviced my Honda vehicles with Honda of Conyers which was their old name for over 20 yrs, however after name change the experience is not good. Tried to reach service manager over 2 wks but my calls are not returned. This is no way to do business & shows lack of respect for customer. I'm wondering if I should take my business elsewhere & if its worth driving that far for such service. As a customer wasn't even notified they were moving. I'm trying to decide if I should take my business elsewhere