Stonecrest Honda in Lithonia including address, phone, dealer reviews, directions, a map, inventory and more

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7970 Mall Parkway
Lithonia, GA 30038

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Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:30pm
Tue 7:00am – 6:30pm
Wed 7:00am – 6:30pm
Thu 7:00am – 6:30pm
Fri 7:00am – 6:30pm
Sat 7:00am – 3:00pm

Reviews of Stonecrest Honda

Overall Rating:

4.9 (out of 5)

96% recommend this dealer

409 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

WOMEN DON’T GO!!

Reviewed by S. Lomas from Stonecrest, GAFebruary 14, 2022

Tan (sp?) preys on women and he is dishonest. On Saturday, 2/12/22, he created a $4800 work order stating several items were a safety hazard. After adamantly stating stop all work and put everything back as it was found when driven into the service dept, an unnecessary alignment was done. The car was taken to a licensed mechanic for a second opinion - rack and pinion not leaking, power steering and water pumps fine. Definitely reporting this business to the BBB for unethical business practices. A total disgrace to the Honda brand and Stonectest, GA. Really wish I could give ZERO stars.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

BUYERS BEWARE OF SHADY FINANCE FEES!!!

Reviewed by Wendy from Monroe, GAJanuary 04, 2022

My daughter went to purchase a 2020 CRV and at the table was told besides the usual tax, tag title and dealers fee, she would have to pay a "car shortage fee" (because of THEIR shortage of used vehicles) in the sum of $2k. She was also being charged for the tint THEY put on the vehicle above the sales price. And last she would have to pay for LoJack they just placed on the car when she advised the sales man she did not want it. This was also above the sales fee. The total of all these extra fees they tacked on to benefit the dealership was almost $4k. I would look else where at a dealship that does not charge you all these surprise fees

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Poor customer service

Reviewed by Sanjay from Covington,GASeptember 16, 2021

I have serviced my Honda vehicles with Honda of Conyers which was their old name for over 20 yrs, however after name change the experience is not good. Tried to reach service manager over 2 wks but my calls are not returned. This is no way to do business & shows lack of respect for customer. I'm wondering if I should take my business elsewhere & if its worth driving that far for such service. As a customer wasn't even notified they were moving. I'm trying to decide if I should take my business elsewhere

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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