Duval Honda in Jacksonville including address, phone, dealer reviews, directions, a map, inventory and more

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1325 Cassat Ave
Jacksonville, FL 32205

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Duval Honda

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

485 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great service

Reviewed by Sabrina from Fernandina BeachJuly 21, 2022

They identified my issue and repaired it quickly without trying to upsale their services. The waiting area was clean and comfortable and Kacey was a pleasure to work with.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We appreciate your 5 star confidence in Duval Honda Sabrina. Our service department works diligently every day to provide the best customer service in North Florida.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Top service!

Reviewed by Grace K from Jacksonville, FLJuly 18, 2022

I had an excellent experience with my service advisor Kacy! My family has been a Honda family for years (I have owned this specific vehicle for 9 years) and she went absolutely above and beyond providing me service. From the Northern VA area to FL, she is by far the best advisor I have ever worked with - and I only get my maintenance done at Honda. She was personable and hilarious, and my numerous requests were taken care of quickly and easily! She was extremely transparent on pricing and did not try to upsell me on anything unnecessary. She also gave me quotes on maintenance I needed to anticipate for the future so I could plan. I will request her specifically from now on. Thank you Kacy!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thanks Grace for providing Kacy and the entire service team with the 5 star review. Our Service First promise includes a complimentary multi-point inspection with every service visit to keep you, our customer, informed about the health of your vehicle.

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Exceptional service

Reviewed by Tammy G from Jacksonville, FLJune 29, 2022

Everybody I encountered was extremely polite, knowledgeable and displayed a since of urgency as to not waste my time. This is my third Honda and my second from this dealership. I will not shop anywhere else for a car.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you Tammy for placing your trust in Duval Honda for all your sales and service needs. We appreciate your continued business and 5 star recognition for our team. Our Service First promise provides great customer service and time management.

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Duval Honda

Do not hesitate to come over and take a new Honda out for a test drive or check out our used car inventory in person. Each one of the vehicles in our used Honda inventory is guaranteed to be of the highest quality because we perform meticulous inspections and tests and service the vehicles to meet our high standards of safety.

What Does Market Value Pricing "MVP" Mean?
Confidence that all the research has been done to get you the best deal in the area! No surprises because we post everything right on the car!

This process cuts the time it takes to buy a car in half. No wasted time No gimmicks No pressure!

Come Experience the Difference

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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