1325 Cassat Ave
Jacksonville, FL 32205
Sales Department
Sun | Closed |
Mon | 9:00am – 8:00pm |
Tue | 9:00am – 8:00pm |
Wed | 9:00am – 8:00pm |
Thu | 9:00am – 8:00pm |
Fri | 9:00am – 8:00pm |
Sat | 9:00am – 8:00pm |
Service Department
Sun | Closed |
Mon | 7:00am – 7:00pm |
Tue | 7:00am – 7:00pm |
Wed | 7:00am – 7:00pm |
Thu | 7:00am – 7:00pm |
Fri | 7:00am – 7:00pm |
Sat | 8:00am – 5:00pm |
See all dealerships near Jacksonville, FL that carry Honda
Overall Rating:
4.8 (out of 5)
96% recommend this dealer
485 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Great service
They identified my issue and repaired it quickly without trying to upsale their services. The waiting area was clean and comfortable and Kacey was a pleasure to work with.
Dealer Response
We appreciate your 5 star confidence in Duval Honda Sabrina. Our service department works diligently every day to provide the best customer service in North Florida.
Maximum rating = 5
Top service!
I had an excellent experience with my service advisor Kacy! My family has been a Honda family for years (I have owned this specific vehicle for 9 years) and she went absolutely above and beyond providing me service. From the Northern VA area to FL, she is by far the best advisor I have ever worked with - and I only get my maintenance done at Honda. She was personable and hilarious, and my numerous requests were taken care of quickly and easily! She was extremely transparent on pricing and did not try to upsell me on anything unnecessary. She also gave me quotes on maintenance I needed to anticipate for the future so I could plan. I will request her specifically from now on. Thank you Kacy!
Dealer Response
Thanks Grace for providing Kacy and the entire service team with the 5 star review. Our Service First promise includes a complimentary multi-point inspection with every service visit to keep you, our customer, informed about the health of your vehicle.
Maximum rating = 5
Exceptional service
Everybody I encountered was extremely polite, knowledgeable and displayed a since of urgency as to not waste my time. This is my third Honda and my second from this dealership. I will not shop anywhere else for a car.
Dealer Response
Thank you Tammy for placing your trust in Duval Honda for all your sales and service needs. We appreciate your continued business and 5 star recognition for our team. Our Service First promise provides great customer service and time management.
Maximum rating = 5
Do not hesitate to come over and take a new Honda out for a test drive or check out our used car inventory in person. Each one of the vehicles in our used Honda inventory is guaranteed to be of the highest quality because we perform meticulous inspections and tests and service the vehicles to meet our high standards of safety.
What Does Market Value Pricing "MVP" Mean?
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