816 Straits Tpke
Watertown, CT 06795

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Sales: 860-945-3611

Used Cars: 860-945-3611

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 5:00pm

Reviews of Honda of Watertown

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

1257 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Christian Castro was excellent from the moment we got

Reviewed by GraceNovember 08, 2025

Christian Castro was excellent from the moment we got into the parking lot until we left. Listen to our concerns, answered all of our questions. I would highly recommend this dealership in the future.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Bought a 2026 CR-V hybrid.

Reviewed by Donald from Southington ctAugust 22, 2025

Bought a 2026 CR-V hybrid. Salesman was Henry. He deserves 5 stars. The guy is personable, honest, authentic and was very helpful during the process. The sales manager, eddie, was instrumental in helping us get a better deal. And the finance manager, Sherry, was very patient with my multiple questions about warranties. Overall, a positive car buying experience.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Watertown.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

honesty in needing service, not saying you need this done

Reviewed by Marta Skala from Watertown, CTJuly 31, 2025

honesty in needing service, not saying you need this done when in fact it could've been done 1 year later

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thanks for sharing about your experience with Honda of Watertown. We appreciate your business and hope to see you again soon!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Honda of Watertown

At Honda of Watertown, you get Everyday Employee Pricing, and we donate 10% of net profits to Susan G. Komen to help in their fight to end breast cancer. Our “Good Deal, Good Cause” program supports our commitment to transparent and competitive pricing while driving change in our community. Visit us at 816 Straits Turnpike, or at hondaofwatertown.com.

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