2015 East Main Street
Torrington, CT 06790

Get Directions

Sales: 860-248-2461

Used Cars: 860-484-7208

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 3:00pm

Reviews of Sullivan Honda

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

1205 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I received a fantastic level of service.

Reviewed by BoornazianJanuary 15, 2026

I received a fantastic level of service. I was greeted and experienced no wait. Communication was clear and the overall environment was spotless.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We are always happy with the service dept at

Reviewed by Philip Dutton from WASHINGTON, CTJanuary 14, 2026

We are always happy with the service dept at Sullivan-clear communications, efficient, somewhat reasonable and always wiling to go the distance to get things done correctly.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

THEY FLAT OUT OVERCHARGE.

Reviewed by rdfab3January 08, 2026

THEY FLAT OUT OVERCHARGE...500 DOLLARS LABOR TO CHANGE OUT AN IGNITION SWITCH? I CHECKED WITH MULTIPLE MECHANICS AND THEY SAID IT WAS TWO JOB TOPS...THIS ISN'T THE FIRST TIME I'VE BEEN TAKEN TO THE CLEANERS BY SULLIVAN HONDA BUT IT WILL BE THE LAST

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (860) 496-0077 at your earliest convenience to discuss how we can turn your experience into a positive one.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Sullivan Honda

Sullivan Honda in Torrington CT treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling
800-469-7574.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top