Thurston Honda in Ukiah including address, phone, dealer reviews, directions, a map, inventory and more

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2900 N State St
Ukiah, CA 95482

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Used Cars: 707-468-9215

Reviews of Thurston Honda

Overall Rating:

5 (out of 5)

100% recommend this dealer

4 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.8 (out of 5)

Great emergency road trip repair

Reviewed by Gayle1pony from Carlotta, CaOctober 28, 2017

When the check engine light came on 3 hours into a road trip outside of Ukiah, my heart sank. I am wary of car dealerships, but had seen Thurston Honda 5 miles back, so headed (slowly) there. This was a Friday afternoon, my car is 10 years old, and so my expectations were low. Amazing! Back on the road by 5:00! Kudos to Chris Bagnall my service consultant, and all the very professional staff!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 4

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great Experience

Reviewed by Zatara from Ukiah, CAAugust 16, 2017

I just purchase a Honda CR-V at Thurston Honda. I did my homework and research and wanted to give my business to a local dealership first before I went outward trying to get the best for my hard earned buck. I met with the sales associate Brett who listened to me every step of the way which is hard to find when dealing with sales people. I walked into the dealership and he greeted me and I asked him if I could look around without him following me and he said sure just let me know if you have any questions. When I was finished looking he asked me if I had any questions and I said no but I would be back the next day with my wife. The next day my wife and I came in and he let us test drive the car and answered any questions we had. We told him we were still doing our research and would be in touch I gave him my contact info and we left. He never once pressured or made us feel uncomfortable. A couple of weeks passed and I was ready to start talking business/brass tax. I knew what I wanted knew what I could afford and explained to Brett I was a legacy buyer from Thurston and expected to be taken care of. I told him what I wanted and he made it happened. I am very conscious with my money and always looking for the best deal and feel like Brett made it happened for me. This was the easiest car purchasing (have made 4 auto purchases before this would be my 5) experience I have ever had

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great customer service and very honest

Reviewed by Steven O'Brien from Eugene, OregonMarch 29, 2015

I was working with John R. On a used Honda Element. He went beyond execlent customer service, sent detailed photos and videos of the car, answered all 30 phone calls and multi texts. The car was delivered via trailer from there dealer in ukiah California to my office in Eugene Oregon . When Iooked over the car it was as we discussed. I will say this is the first time I have bought from Thurston auto plaza, and will buy other future cars from them. Thanks John, Maria, Glen and the staff at Thurston Auto Plaza Steven O'Brien Eugene, Oregon

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

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