Pacific Honda in San Diego including address, phone, dealer reviews, directions, a map, inventory and more

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4761 Convoy St
San Diego, CA 92111

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Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:30pm
Tue 7:00am – 6:30pm
Wed 7:00am – 6:30pm
Thu 7:00am – 6:30pm
Fri 7:00am – 6:30pm
Sat 7:00am – 5:00pm

Reviews of Pacific Honda

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

620 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

If you are looking for a dealer to waste your time on,

Reviewed by carson.lillySeptember 26, 2022

If you are looking for a dealer to waste your time on, then look no further than Pacific Honda. I reached out to this dealer on a Wednesday with the intent to purchase a vehicle from them, I was initially informed they could hold the vehicle for 24 hours as I was looking to purchase it from a bordering state (Arizona). After I had asked if the hold could be extended to 48 hours to give me ample time to make work arrangements to get there, the used sales manager decided they could hold the car for 6 hours at most. So on Friday I informed them I would be getting there ASAP Saturday to pick up the vehicle. Saturday morning I am en route to the airport to take a flight there and I receive a call stating the vehicle actually has a recall so it cannot be sold until Monday. I asked if I could purchase the car outright since no one had purchased it yet and was informed that they cannot sell it to me until Monday and asked me to come there as they “do not sell vehicles unless it is in person”. Come Monday morning I call again to try to talk to someone to purchase the car and hold it until I can get to it and am informed that they cannot do a single thing with the car until the recall is finished and to call back later. I call again at approximately 3pm and am informed the recall was finished and the car was purchased. Clearly this dealer is only interested in wasting the time of individuals who have to make travel and work arrangements to try to do business with them and rather than explaining that things are unavailable, let individuals waste money to make arrangements. Don’t waste your time.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Every time I come to this dealership, I feel taken

Reviewed by GalynaSeptember 13, 2022

Every time I come to this dealership, I feel taken advantage of. My last visits here were bad, & today I came for simple oil change. Was told 2-2.5 hrs but in reality, it’s more like 3.5-4 hours. Where is it normal to take 4 hours for an oil change. Horrible service!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Went to Pacific Honda to test drive a car I was

Reviewed by jrenriquez23September 09, 2022

Went to Pacific Honda to test drive a car I was interested in. When I arrived, there was noone around to acknowledge my presence. I went inside, still noone there to even greet me. There was a sales person in his private office on the phone. I waited for him to finish his conversation. When he finally finished, I let him I had an appointment to test drive a car. He had to get the key from another lot, so I had to wait another 5 minutes which I didn't mind. It gave me time to check the car out. After the test drive, we started talking about numbers. He took my car to get it appraised for trade in. Waited another 25-30 minutes only for them to come back with a lowball offer. I was still interested in the car and I told Eduardo to run my application anyway just so we have an idea what the finance terms look like. He said he will followup with me later in the day. When I got back home, I sent him an email to let him know there are a couple other cars I was interested in and asked him to run the numbers. I never heard back from him. Well, guess what? I bought a car somewhere else.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 3

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

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