Primo Honda in San Carlos including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

777 Industrial Rd
San Carlos, CA 94070

Get Directions

Sales: 650-364-1011

Used Cars: 650-364-1011

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 8:30pm
Tue 9:00am – 8:30pm
Wed 9:00am – 8:30pm
Thu 9:00am – 8:30pm
Fri 9:00am – 8:30pm
Sat 9:00am – 8:30pm

Service Department

Sun Closed
Mon 7:30am – 6:30pm
Tue 7:30am – 6:30pm
Wed 7:30am – 6:30pm
Thu 7:30am – 6:30pm
Fri 7:30am – 6:30pm
Sat 8:00am – 5:00pm

Reviews of Primo Honda

Overall Rating:

4.7 (out of 5)

96% recommend this dealer

241 total reviews

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)

Putting down customers

Reviewed by John from San Carlos, caMay 21, 2021

BUYERS BEWARE!! Today I went to Primo Honda in San Carlos to purchase a vehicle. the salesman that helped us was very nice to us, while I was sitting in the salesman office I could hear the "finance manager" named Sammy saying very unprofessional, degrading comments about us to our salesman, and acting like they're offering luxury vehicles for sale. And the only reason why we went there is because we were referred to this place from a very close friend of mine. So unless you don't care about how they truly feel about their customers I would not EVER EVER purchase, service or recommend this particular dealership to anyone, go someplace where they actually care about their customers and respect your situation, Instead of belittling a family with small children.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.8 (out of 5)

Honda Civi

Reviewed by Karla from Redwood CityMarch 11, 2020

first they sold me a car that it was broke in about two days I took it back and they didn't want to take it back they make a big deal about. But I didn't want to lose my money so I have to put $2,000 more to get another car they didn't give me no deal they didn't work with me with customer service they were rude I was really upset with this dealer

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process 1

Quality of Repair 3

Maximum rating = 5

1.0 (out of 5)

Very bad customer service experience

Reviewed by Primo Honda from San CarlosFebruary 02, 2020

I had terrific experience with them. The person who sits inside the office is very rude. He really needs to learn basic courtesy. He was very rude with us after buying the car with them. They don’t even bargain on price. We went there because, it was a new showroom and near to our place. I wouldn’t recommend this place at all!!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Primo Honda

We continue to grow due to the great support and input from our many loyal customers. Our location was formerly known as Menlo Honda. After acquiring the business our local ownership group renamed it Honda Redwood City and set out to build a business you can rely upon. We're still growing and learning and listening.

Ready for someone to take the time to help YOU? Call or visit. We'll focus on your needs and give you all the time answers and guidance you desire. When you're ready we'll save you money. Purchasing your new vehicle through Honda Redwood City will be an enjoyable experience.

Our customers tell us they chose us due to great pricing and customer service. With help from Honda Finance we also continue to offer the very best lease options available in the market. See how easy it is to qualify and how we can adjust terms to fit your needs by filling out an application and contacting us today.

We continue to earn more new Hondas as our sales grow. Vehicles arrive nearly every day. Contact us if you don't see what you want in our current inventory.

Credit Crunch? Not here! We have many lenders including credit unions competing to provide you a loan for both new or pre-owned cars. Click here to fill out a secure application and let us do the rest.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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