Honda of Pasadena in Pasadena including address, phone, dealer reviews, directions, a map, inventory and more

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1965 E Foothill Blvd
Pasadena, CA 91107

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Sales: 626-765-3132

Used Cars: 626-765-3420

Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 8:00pm
Tue 7:00am – 8:00pm
Wed 7:00am – 8:00pm
Thu 7:00am – 8:00pm
Fri 7:00am – 8:00pm
Sat 7:00am – 5:00pm

Reviews of Honda of Pasadena

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

563 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Poor Service

Reviewed by James from Pasadena June 04, 2022

Mr. Vince Tran (service) told me that they needed to keep the car for about 3 days to trouble shoot a short that was causing the airbag indicator light to be on. I told him that I needed the car and that I will bring it back in on Wednesday. He brought my car out me and I left. When I got back into my car later it was dead. After looking a my fuses I found one missing. I took a fuse from the extra bay and plugged it into the empty slot and the car started up and even the airbag light went out. It was the ignition fuse. In order for them to start the car the fuse (ignition) needed to be in. My question is how could they pull the fuse after they started it. Malicious!!! Corporate is next…

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi James, we regret to hear that you are displeased with your recent experience with us.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Mr. Vince Tran (service) told me that they needed to keep

Reviewed by James June 04, 2022

Mr. Vince Tran (service) told me that they needed to keep the car for about 3 days to trouble shoot a short that was causing the airbag indicator light to be on. I told him that I needed the car and that I will bring it back in on Wednesday. He brought my car out me and I left. When I got back into my car later it was dead. After looking a my fuses I found one missing. I took a fuse from the extra bay and plugged it into the empty slot and the car started up and even the airbag light went out. It was the ignition fuse. In order for them to start the car the fuse (ignition) needed to be in. My question is how could they pull the fuse after they started it. Malicious!!! This isn’t the only person that I have had problems with. The service manager is absolutely no help with a customer with a problem.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

It was a pleasure buying my 2022 Honda Accord Hybrid from

Reviewed by avalenzuelaApril 04, 2022

It was a pleasure buying my 2022 Honda Accord Hybrid from Honda of Pasadena. The sales person was very helpful and friendly.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We appreciate your positive review about your recent experience with us!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Honda of Pasadena

Our philosophy on operating this business is to do so in a fair and completely honest manner. We realize that purchasing a vehicle can be a very scary process for most people. At Honda of Pasadena we will try and make you as comfortable as possible during that process. We do not use "high pressure" sales tactics found in many big city dealerships. We want you to tell all of your friends and relatives about the wonderful experience you had doing business with us. We will make sure you are extremely happy with our service. We know by focusing on truly satisfied customers we will earn your repeat business.

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