Hardin Honda in Anaheim including address, phone, dealer reviews, directions, a map, inventory and more

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1381 S Auto Center Dr
Anaheim, CA 92806

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Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Hardin Honda

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

3415 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.3 (out of 5)

recall service

Reviewed by Mohammed Albeitawi from Anaheim, caApril 20, 2021

I had an appointment scheduled at 2:30 pm, and i used 3 hours of my vacation time at work to take care of the recall. I got there and the service guy said we can't start working on your car until after 5, and offered to re-schedule my appointment,, and explanation there is only one guy that can work on it. This is absolutely REDICIOULS causing me to waste 3 hours of my vacation time for nothing. I'm VERY UNSATISFIED AND WILL NEVER RECOMMEND THAT DEALER FOR MAINAINANCE, I ACTUALLY WILL MAKE MY FRIENDS TO LOOK FOR ANOTHER PLACE ...

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Regards, Matt Sharp, Service Manager, msharp@hardin.com

Overall Facilities N/A

Customer Service 2

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

BAIT DEALER. NO CONSIDERATION FOR CLIENTS

Reviewed by Phil from Baldwin park caMarch 07, 2021

BAIT DEALER. NO CONSIDERATION FOR CLIENTS!! BEWARE AND DONT WASTE YOUR TIME HERE. I called right before I left to come to this dealer. Like right in the car about to head out to Hardin, I called for a vehicle they have listed and they said yes its in stock and come in. Ok sure, omw. I arrived and car isn't there. It was slightly less then one hour after I called since I came from a distance away. Like seriously? You couldn't tell me a sale was in progress or anything? Also when we arrived, we were standing around for some moments before a worker, not even a sales rep, asked us for help. We saw all the sales guys laughing up a good time right at the entrance when we rolled in. Thanks for wasting my time and I hope all that reads this review saves their time and money from dealing with Hardin

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Hardin Honda. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Poor Experience - Ex-Honda buyer

Reviewed by Michael Z from Irvine, CASeptember 04, 2020

Summary: This place has gone downhill, go to a different Honda dealer. Sales: 0/5 Service: 0/5 Financial: 1/5 ---------------------------------------------------------------------- Explanation: My last lease on 2017 EX-L Honda Odyssey, which I also got from Hardin Honda back in 2017, was up during COVID, so I ended up having to come in and get a new lease. I already did my research and knew what my price point and new lease would be, so I thought I would be in and out within a couple hours... Nope, with COVID and people dragging feet as per usual, the whole ordeal took 4 hours. I saw a promo online a while back for a 2020 EX-L Honda Pilot for 3299 279/mo (FWD) or 299/mo (AWD) excluding tax/title/license for existing Honda owners. The salesmen here will try to scam you. I was "offered" 3000 down and $487/mo for the FWD. I told them that that was a joke. Even compared to my last lease, that was bogus. So after maybe an hour or 2 of ridiculous price haggling, we verbally "agreed" on 3250 and 35 payments of 286/mo. I wait around due to the COVID restrictions for about 30-45 minutes before getting called into wrapping up the paperwork. I go in and surprise surprise... they bumped up the payments on the paperwork to 290/mo. In the long run, it's less than $200, but on principal, you DON'T change the price you "agreed upon". I was pretty much ready to leave, but ended up getting the lease for $3250 300/mo (incl. tax/title/license). ---------------------------------------------------------------------- Fast forward a couple weeks, I noticed a huge scratch on the center passenger window that looked to be a manufacturing defect. I didn't catch it because the damage was on the inside and looked like a water stain from the outside, so I tried to book an appointment to have it checked out. I called, they said that I didn't have to book an appointment, and so I dropped by on Monday. I went to the service department, they said to check with Sales who sold the vehicle to me and I eventually got to the Internet Salesman, Matthew, and he said he would take care of me. We inspected it and he speculated it might've been missing some coat or something, so he'd call the window guy to swing by and fix up my vehicle. Feeling reassured they got this, I left only to be notified about 15 minutes later to come back to talk to the service department AGAIN. So I drove back and the service center took some pictures and said they'd contact me on Tuesday. That was 2 weeks ago and I still haven't heard back from them. They don't even provide updates unless you ask for it! ---------------------------------------------------------------------- Thoughts: As a lifelong fan of Hondas over Toyotas, I can strongly say Hardin Honda will change your mind. I am absolutely horrified at the level of service, honesty, and responsibility that this place offers. This place definitely went downhill since my previous lease 3 years ago. Next time I'm looking for a car, you can be sure I'm DEFINITELY not going to Hardin Honda to buy a Honda.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Hardin Honda

Welcome to Hardin Honda - your source for Hondas in the Anaheim Santa Ana Orange Fullerton Placentia Brea Stanton and Orange County area. Our goal is to make buying your next vehicle the kind of experience that earns your recommendation to family and friends. We invite you to use the Web tools here on our site or stop by our dealership. We're located at 1381 S Auto Center Drive in Anaheim CA off the 57 Freeway at Ball Road - near The Honda Center and Angel Stadium.

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