Surprise Honda in Surprise including address, phone, dealer reviews, directions, a map, inventory and more

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13270 N Autoshow Ave
Surprise, AZ 85388

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Sales Department

Sun 10:00am – 7:00pm
Mon 8:00am – 9:00pm
Tue 8:00am – 9:00pm
Wed 8:00am – 9:00pm
Thu 8:00am – 9:00pm
Fri 8:00am – 9:00pm
Sat 8:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Surprise Honda

Overall Rating:

3.8 (out of 5)

71% recommend this dealer

17 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

TERRIBLE PEOPLE !

Reviewed by sara from peoria arizonaMarch 01, 2021

absolutely disgusting behavior. rudest dealership i have gone too by far. complete liars and extremely disrespectful. Nolen Right (Wright?) was the rudest sales manager i have spoken with. promised me $13000 out the door for the car i was interested. after promising me a price, he proceeded to run my credit and bring back the contract stating he could not sell the car for any less then $16000 and lied saying he never agreed with $13k, even though he signed a paper agreeing to it. he then proceeded to scream and yell about how we were wrong and he “never agreed to $13k, even though he signed agreeing he’d accept it. overall, terrible experience and i would not recommend this dealership to anyone. don’t waste your time people!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Absolutely lied to and time wasted

Reviewed by Mike from Mesa, ArizonaSeptember 26, 2019

I’d give 0 if I could. Spoke to salesman and asked to hold a used Honda for us to look at. Drove 60 miles to see, only to be told there would be a “recon fee” added to price of vehicle- which increased price of car by about 1/3. This after being told there would be no “recon fee”, before we left our side of town. This is exactly why dealerships have the stereotypical labels they have. Crazy part is we were ready to pay full internet ask in cash. These guys are a joke. Don’t waste your time.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great shopping experience

Reviewed by Effarig from Phoenix, AZJuly 05, 2019

I worked with Mike Shultz and Marshall Brady and couldn't have asked for a more pleasant experience. Granted - I'd worked out the deal I wanted before I arrived - but there was no drama, everyone we worked with was pleasant and the facility is very nice. We ended up feeling as though we got a good deal and the pain of buying a car was kept to a minimum. Would definitely visit them again.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Surprise Honda

Welcome to Surprise Honda the Valley's newest Honda dealership. It's an everyday mission where our service and sales customers are treated with respect and appreciation. We have made customer satisfaction the foundation of our business.

At Surprise Honda you'll find one of the largest inventories of new Honda vehicles as well as Honda Certified Pre-Owned vehicles. Our finance department will be happy to help set you up with some of the lowest APR rates in the area.

When you need service or repair you can always count on the Surprise Honda service team to keep your vehicle running smoothly.

We look forward to seeing you here!

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