Continental Honda & Acura in Anchorage including address, phone, dealer reviews, directions, a map, inventory and more

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5001 Old Seward Hwy
Anchorage, AK 99503

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Reviews of Continental Honda & Acura

Overall Rating:

3.7 (out of 5)

71% recommend this dealer

17 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.8 (out of 5)

Looking for a car to finance

Reviewed by Melanie Dube from AnchorageFebruary 22, 2020

I was looking for financing a car. I had only spoken to one person but forgot to follow up. I am still looking for a used car to buy.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Nate was awesome!

Reviewed by roadtriprosy from Anchorage, Alaska September 29, 2015

Bought my Honda from Nate last week. It was literally the least stressful car deal I've ever experienced and they met my every demand w/ out hesitation. Nate wasn't pushy at all, which is very rare. My experience overall was awesome! Thanks Nate!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

Faulty Service

Reviewed by Savanah Evans from Anchorage, AlaskaAugust 05, 2015

I've gone to Honda Continental probably 5 times now almost always for an oil change and twice for my tires and for the most part they did a good job. When they did good they did good but when they didn't, they really dropped the ball in my book. I went to get a screw taken out of my right front tire and get the tire patched. They patched it and I went on my way. While going in for another oil change I had let them know I wanted the Left front tire looked at because it had been running low. They called me back and told me I needed a new Right front tire because the patch was too close to the side wall. I responded confused because that tire wasn't having any problems but the other one was. They said the Left one was fine but to replace the Right one. I told them no because we weren't even on the same page so I would just come pick it up and keep an eye on it myself. I unfortunately decided I would order the tire hoping they knew what they were talking about and waited 2 weeks and turns out it was in but no one called me. Then when I called to ask about it they told me to bring it in. Well turns out I didn't need it after all because the Left tire did in fact have a small hole in it, even though they said it was fine. I thought being the dealership I had bought the car from only a year prior it would be a good place to get service done at. It isn't. Even when I bought the car the gentleman I worked with on paper work messed up my paper work and was going to make me pay for something I asked and had signed paper work stating I didn't want it. So from the very beginning they've given inconsistent and untrustworthy service which is extremely unfortunate because I would love to take my car to the dealership. On top of bad service when I told someone what had happened they told me a manager would follow up and that was probably 4 weeks ago now. So when they made the mistake they didn't even have the integrity to make it right or even at the least follow up. Unfortunate.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 3

Customer Service 2

Buying Process 2

Quality of Repair 2

Maximum rating = 5

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