Bergstrom GM of Oshkosh in Oshkosh including address, phone, dealer reviews, directions, a map, inventory and more

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355 N Washburn St
Oshkosh, WI 54904

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Sales: 877-739-9060

Used Cars: 877-859-0863

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Bergstrom GM of Oshkosh

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

105 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great car buying experience

Reviewed by Angie from Appleton, WIAugust 04, 2022

Great dealership. Always go above and beyond to help us. Have purchased a few vehicles from this location.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

3.0 (out of 5)

I’ve been with Bergstom for probably 40 years and

Reviewed by BdMTomMay 10, 2022

I’ve been with Bergstom for probably 40 years and satisfied until the lat couple of visits. The last before this visit was $209 for an oil change and to fix an electrical problem with my trailer plug that kept blowing fuses. I told them I had the extended warranty but they told me that info was upfront and they couldn’t check to see. Hence, $209 for my oil change and fuse replacement they couldn’t find the cause of. I took it to Westside tire and they fixed it in 15 minutes no charge. Now I took it to Bergstroms last week ( only because I had a Chevrolet/Onstar notice that I had an engine transmission. They told me it would be $149 just to read the code?????? It turns out that I had a faulty heat sensor for the transmission. Good news was no charge for reading the code because it was covered under the drive train warranty. Bad news is that I was there over 2 1/2 hours for the oil change, tire rotation, new wipers, and reading the code. The only reason I went to Bergstroms and not Westside was only because of the code. Otherwise, Westside CARES about their customers, tire rotation is free and I’m out of there in 30-45 minutes. I own a business and I can have my employees put all the nice, and fluff on a customer promise. But If I, my employees don’t deliver on their word, I’m out because someone down the street will deliver. As I have said, I have purchased a gazillion vehicles from Bergstroms. Always because of my comfort and satisfaction. But times change, customers don’t. Loyalty is earned not deserved. Up front pricing is a joke which can be seen by anyone with high school math. The original relationship between a repeated buyer and a salesman who was actually a sincere friend are gone. I was operations manager for UPS for 23 years and I knew the game but my genuine sincerity with my employees made me a superstar. No xxxxxxxx, no lying to anyone was my rule and my success. I’m sorry, I don’t mean to bad mouth anyone. You have fantastic employees, a vision, and the desire to be the best. But unfortunately not everyone has that desire or motivation to be the best! Best wishes and still a dedicated customer. Thomas Herbert

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 3

Customer Service 3

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Quick easy check out good communication friendly

Reviewed by herbst.dennisMay 09, 2022

Quick easy check out good communication friendly salesperson facility was very clean got what I wanted

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Bergstrom GM of Oshkosh

At Bergstrom Automotive we strive to be the recognized leader of guest service through our commitment to treat everyone like family. You deserve complete peace of mind when it comes to owning your vehicle regardless of whether it is new or pre-owned. We pledge to provide the finest personal service and facilities for our guests. As Wisconsin's #1 Automotive Retailer we support communities throughout the state with 25 Bergstrom locations representing more than 35 brands. Every pre-owned vehicle we sell goes through an extensive certification process. We are committed to making sure you will be treated as one of the Bergstrom family.

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