Matheny Motor Truck Company

Buyer Beware – Disappointing Experience with This Dealership I am writing to share a very disappointing experience I had with this dealership, in the hopes that it may help others avoid a similar situation. I contacted the dealership to inquire about a specific vehicle and spoke with a salesperson named Dylon. After our conversation, I requested to speak with a manager. The manager returned my call, offered me a military discount, and I confirmed that I wanted to proceed with the purchase. Shortly after, I was contacted by the finance department, who collected all the necessary information to finalize the sale. Since this was an out-of-state purchase involving an eight-hour drive, I rented a one-way vehicle to travel to the dealership. I even forwarded a confirmation receipt for the car rental to Dylon as proof of my commitment. I planned to pick up the vehicle on Saturday, three days later. To my shock, on Friday—just five hours before I was scheduled to pick up my rental vehicle—I received a call from a dealership representative informing me that the car had been sold to someone else. I was told that it was dealership policy not to hold vehicles without a deposit, a policy that was never communicated to me at any point during the transaction. This was especially frustrating as I had been actively in touch with Dylon, even asking him that same day what name I should make the cashier’s check out to. When I requested to speak with Dylon and the sales manager to understand what had happened, I never received a return call. There was also a mention of a “tariff” during this call, though it was unclear how that was relevant to the situation. This experience was not only disappointing but also financially and emotionally draining. I trusted this dealership to follow through in good faith, especially after providing all of my personal information and travel confirmation. Unfortunately, that trust was misplaced. In my opinion, this dealership lacks integrity and professionalism. I strongly urge prospective buyers to proceed with caution and consider taking their business elsewhere. Sincerely, Vernon, from Virginia

Anthony V at St Mary’s location was great to work with! He made all my requests known and gave me the easiest biding experience I have ever had when buying a car! Highly recommend!!!!

After test drive I found the car's listing was misleading. Car was more expensive than similar cars I've seen listed but had obvious problems. Seller specifically mentioned good tires and brakes, however tires would barely pass an inspection and need replaced and noticed issues with the brakes during the test drive. I hope no one makes the mistake of purchasing vehicles from this dealer without test driving first. I would've been paying $2-3000 more for a vehicle and immediately having to replace tires at the minimum as well as possibly having to work on the brake system.