Seaview GMC

After purchasing a used vehicle from Seaview Buick. The bumper was coming off while driving. Service said they repaired out of a courtesy. Failing to tell me the true issue I need a new bumper to actually fix the problem. So nothing was ever really resolved. I have phone twice in last few months and today was told today by the service manager. there is nothing they or the sales department can do. Not a reliable, honest, or trustworthy place not buy a car or have it serviced in my own experience.

UPDATE: Seaview Buick has reached out, and the vehicle will be repaired next week, at no charge. I am grateful. They obviously did not have to do that. I am glad that a resolution was able to be made. It was a very unfortunate situation, and I had my contributions to it. I hope we can learn from it and move forward. —————————— Very disappointing. My wife and I bought a 2014 Buick LeSabre from Rob and Javier. There was an error message on the test drive, that was promised to be fixed before purchase, and was not. It reoccurred immediately after I picked up the car. The follow up with Javier had me bring the car in for the fix, no problem. After two days, I called to get the status. The repair tech then quoted over $850 for the parts alone. I said no, this is no charge. The tech called me back later, telling me that the Sales Manager said it can't be fixed at no charge, because it was sold “AS-IS”. Obviously, “AS-IS” was not as they described it. The car was also sold with an empty gas tank, and was unwashed. The service was below expected, not listening to the fact that we were paying cash, and pushing the extended warranty.

(So far) my experience with Seaview Buick GMC has been a 10! I worked with two sales guys (Javier and Austin) who are both great guys! Their follow up with my was great...no too pushy...but also followed up every time they told me they would. Jay, the finance guy, is also great! Super friendly, super knowledgeable and all around a fun guy to chat with too! I bought a brand new truck from Seaview and there have been a few small issues which I am sure the dealership will happily fix.