GMC and Buick
New Car Dealership in Everett, WA
Overall Rating
4.7/5
Read dealer reviews
A local family owned business for over 30 years, Clyde Revord Motors is your home for Low Prices Everyday. We take pride in offering straight forward Competitive pricing in a no "High Pressure" atmosphere. Whatever information you might need to make a comfortable and quality decision WE will be happy to assist you.
And for service for your new GMC or Buick, Clyde Revord Motors, Inc. is the place to go in Everett. Clyde Revord Motors, Inc. has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
Clyde Revord Motors, Inc. Reviews
Overall Rating
4.7/5
136 out of 144 people recommended this dealer
Overall Facilities:
4.9/5
Stay Clear
Reviewed by TC
in WA state
March 22, 2021
I found the new 2021 GMC Yukon Denali that I wanted in their inventory which had been there for two months. We agreed on the price and trade-in value for my 2015 Escalade which was confirmed by Tom Norgaard in a written proposal from them which I signed. I offered to make a down payment to hold the vehicle as we could not drive to Everett for a few days because of my wife's Covid vaccination. Then Odinn Johannesson offered to take a picture for me verifying condition and mileage and then drive the car to my home and drive my trade-in back, which had very low miles and was in excellent condition. I said sure. I had sent them everything they wanted including pictures, sticker, etc.
The next day I get an email from Terry Flores, General Manager, telling me the car had just sold after we already had signed a deal. I've never been lied to so much or been so pissed off by anyone.
The sales guys were ok, but I could tell there was something fishy going on and once I had correspondence with Flores I could tell what the problem was. Don't trust him! Or the company!
He had the audacity to order a Denali for me and asked me not to write a bad review because it would affect his employees' livelihoods. I told him if he was really concerned about that, he would simply treat customers with respect and honesty and everything would be fine.
I bought a new Escalade two days later from George Gee in Coeur d'Alene and the difference in how I was treated was remarkable. George Gee is also a GMC dealer in Liberty Lake WA so I'd recommend them to anybody. Revord is a non-starter so don't waste your time.
No Integrity or Respect for Customers
Reviewed by Paul Latham
in Ferndale, WA
March 14, 2021
I don't normally write reviews but the disrespect my wife and I were shown here was fairly shocking. I had submitted an inquiry online for a used Acadia and was promptly contacted by Jason the next day to schedule a time to come check it out for a test drive (this was a Friday). We made an appointment for 1:30 pm that Sunday. My wife and I made arrangements to have our 3-year-old son dropped off with family, applied for a preapproval with our local credit union, and on Sunday made the hour and a half drive to the dealership.
Upon arrival we were notified that Jason was finishing up with another customer, but the representative knew that we were there to see the Acadia and offered to unlock it so we could get in and see the interior while we waited. Here’s where it goes sideways . . . a couple minutes later Jason came out and told us he had “good news and bad news.” Apparently, someone had come in off the street 10 minutes before our scheduled appointment and was allowed to test drive the car we had come to see (the car we were sitting in at that VERY MOMENT). They were running numbers and would “let us know.”
We were kept hostage in that car for over half an hour (seriously, the alarm was armed in case we tried to get out), while they finalized the deal with the new buyer. Finally, we were kicked out and given confirmation that the deal was done and they didn’t have anything comparable but would “love to show us some other options.” Needless to say, at that point we had had enough.
So, what are we left with? An entire wasted day, more miles on our trade-in, a hit on our credit report for the preapproval I went to the trouble of getting beforehand, and probably the worst customer service experience I had ever suffered. There might be an honest car dealership out there somewhere, but this definitely isn’t it.
By the way, still waiting on that “good news,” Jason.
Pat’s customer service
Reviewed by Alisa R
in Bothell
March 23, 2018
Pat made buying our truck very easy! Price was right and trade in was fair. Would definitely go back and would certainly recommend to friends and family
