Valley Buick GMC in Auburn in Auburn including address, phone, dealer reviews, directions, a map, inventory and more

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3104 Auburn Way N
Auburn, WA 98002

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Sales: 253-737-2000

Used Cars: 253-737-2000

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Valley Buick GMC in Auburn

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

76 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Mrs Lois Donnelly

Reviewed by Lois L Donnelly from KentNovember 20, 2019

I purchased a Buick Regal. I love the car. The sales consultant, Dwayne Pogue, was helpful and knowable. He worked very hard to make sure I got the car I wanted. He takes the time to talk to me when I call and answers all my questions and has assured me he is available to help any time I need help. Because of him I would recommend this dealership.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great Dealership

Reviewed by Michael Harrington from Marysville, WANovember 14, 2019

All around great experience. Great online price, no hassle sales process and knowledgeable processing. In addition, nice car!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

2.7 (out of 5)

Un-professional

Reviewed by Lee from Lynnwood, WASeptember 16, 2019

Went in with intention to purchase a pickup truck. After talking with sales rep we agreed upon a set price and a interest rate but because of personal business, we agreed to finish the final sales the next day. I left the dealership after I finished filling out the application for the loan. The following day I received a call from the sales rep telling me that they sold the truck under me. I would have never stuck around to fill out the application if I had no intention of buying the truck. To make matter worse I was late getting back to take care of my personal business. SHADY business practice.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (253) 656-0824 to discuss your concerns, as your satisfaction is of utmost importance to us.

Overall Facilities N/A

Customer Service 4

Buying Process 2

Quality of Repair N/A

Maximum rating = 5

About Valley Buick GMC in Auburn

Valley Pontiac Buick GMC Truck began operations in Kent during 1961 as a branch of Valley Garage Inc. selling Mercury GMC Trucks and Winnebago Motor Homes. In 1964 Valley Pontiac relocated the dealership in Auburn.

In 1969 Valley constructed its present building and became a separate corporation with stockholders Frank Lee Ronald C. Claudon and Floyd Miller. Adding the Pontiac line in 1970 and the Buick line in 1974 Valley became Valley Pontiac Buick GMC Trucks Inc.

In early 2009 Valley Auburn RV opened and we are proud to announce that we are now the newest Jayco RV dealer in the Seattle Tacoma area.

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