925 East Main Street
Wytheville, VA 24382

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Sales: 276-228-2131

Used Cars: 276-228-2131

Hours Toggle

Sales Department

Sun 10:00am – 5:00pm
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of Aschenbach Chevrolet GMC

Overall Rating:

4.5 (out of 5)

91% recommend this dealer

216 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

The WORST buying experience from this company, EVER!

Reviewed by rheaaddaircmaJune 23, 2025

The WORST buying experience from this company, EVER!! I was treated terribly with so much sarcasm and disrespect. I was pressured into the sale. I tried leaving 4-5 times but was guilt tripped about the time I had taken away from everyone. The crew is Cocky! Never could speak to an owner about my situation. I could at least be offered a full service detail on my 4Runner bc it wasnt done when I purchased it. They could careless about their customers and the sale of their vehicles. NEVER EVER AGAIN!! I highly recommend you stay away from this predatory dealership. I learned the hard way.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for sharing your experience with us. We understand that you felt disrespected and pressured during your visit to Aschenbach Chevrolet GMC, and we appreciate your feedback. It’s important to us that our customers feel valued and heard. Please reach out to us directly so we can discuss it further. Your satisfaction is crucial to us, and we are committed to improving our service. Sincerely, The Aschenbach Chevrolet GMC Team

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Quick, efficient, and so far proving to be very honest.

Reviewed by ricky.coleMarch 25, 2025

Quick, efficient, and so far proving to be very honest. Friendly staffing. Pleasant experience. Thanks!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your fantastic review! We truly appreciate your kind words about our team and are delighted to hear that you had a pleasant experience with us at Aschenbach Chevrolet GMC. We strive to provide honest and efficient service, and it's great to know we met your expectations. We look forward to serving you again in the future! Sincerely, The Aschenbach Chevrolet GMC Team

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Was there all day after doing everything online the

Reviewed by brianMarch 21, 2025

Was there all day after doing everything online the previous day. Sales manager was obsessed with adding fees. They lost my key fob and owners manual. Said they would get it in the mail. I have been begging for my other key fob for over 3 months. They won't even return a phone call or text. I had to stop and buy washer fluid on the way home to get the warning dash light to go out.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Our team has acknowledged this review.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Aschenbach Chevrolet GMC

Our Ford dealership set down roots in Wytheville, VA, in 1933, and we've been proud to be a cornerstone of the community ever since. Acquired by Aschenbach Automotive Group in 2022, Aschenbach Ford is ready to set a new standard for the way that people buy cars. We're committed to you, from helping you find the perfect vehicle to ensuring you get the best maintenance and repairs from our service department. You'll be treated like family from the moment you step through our doors, and our sales staff will use their knowledge and expertise to find you the perfect new Ford or pre-owned vehicle to take home.

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