14530 Jefferson Davis Hwy,
Woodbridge, VA 22191
Sales: 703-940-0642
Used Cars: 703-991-6611
See all dealerships near Woodbridge, VA that carry GMC, Buick
Overall Rating:
4.1 (out of 5)
77% recommend this dealer
144 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Angel Miranda, my consultant, was patient and answered
Angel Miranda, my consultant, was patient and answered all my questions honestly. He clearly presented all the options, enabling me to make informed decisions
Dealer Response
We're delighted to hear that you felt informed and supported by Angel at Koons Woodbridge Buick GMC. Thank you for choosing us! Safe travels!
Maximum rating = 5
Pay close attention to your deal sheet.
Pay close attention to your deal sheet. They’re very scammy with what they try to do. Freight charge is reflected in MSRP they will show a nice discount to distract you and then add the freight charge again in the deal. Essentially double charging you for freight. Then they will ignore it when you call them out on it. If they’re doing that on paper for you to catch, can’t imagine what else they’re hiding
Dealer Response
We take these allegations seriously, and it's concerning to hear that you felt misled during your visit. Our goal is to be transparent with all of our customers, especially when it comes to pricing. If you're willing to discuss your experience further, I would appreciate the opportunity to better understand what happened and see if we can make things right. Please feel free to reach out at any time. Thank you, Tony Blazier - Sales Manager - 703-4947121
Maximum rating = 5
My wife and I drove up to Koons from Ashland to look at a
My wife and I drove up to Koons from Ashland to look at a used car. We ended up not feeling it was a good fit, but Omar asked us to check out the terrains. We were hesitant at first but took one for a drive and ended up loving it. After a few days of thinking and some research we purchased one. Omar was such a great help, not pushy at all and very understanding that I like to do a lot of research. He was willing to work with us on price and we walked away with a fantastic deal on a brand new car. I highly recommend Omar at Koons if you're looking for a laid-back purchasing experience with no pressure. A week later Omar gave me a call to make sure everything was going well! Thanks Omar!
Dealer Response
Lee, thank you for sharing your thoughtful review! We are so glad that Omar and the team made the experience smooth and pressure-free at Koons Woodbridge Buick GMC. We wish you safe travels ahead!
Maximum rating = 5
Koons brings the experience of buying a new or used car right to your front door with in-home delivery! Tailor your shopping experience the way YOU want it. Shop, apply for financing and even upload documents from the comfort of your home. You can request a virtual walk-around or schedule an appointment to take a look at the vehicle in person. Buy your next car your way at Koons!
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