Duke Automotive in Suffolk including address, phone, dealer reviews, directions, a map, inventory and more

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2016 N Main St
Suffolk, VA 23434

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Sales: 757-539-8777

Used Cars: 757-539-8777

Reviews of Duke Automotive

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

38 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Review

Reviewed by Matthews, Charles Oneal from Suffolk, VirginiaFebruary 22, 2021

Quick service. friendly, professional and courteous employees

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Review of a new car purchase

Reviewed by HENRY WIRTH from Suffolk, VADecember 03, 2020

I purchased a new car at this dealer. Mike Conboy, the salesman was efficient, cooperative and accommodating.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Please don't hesitate to reach out to us if there's anything more we can do!

Overall Facilities N/A

Customer Service N/A

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Bad service

Reviewed by Amy from Williamsburg VaAugust 17, 2019

I would not recommend this business to an enemy much less a friend. The VP Eley was very unprofessional dealing with my family and friend. Currently they are holding a 2019 vehicle there that has been there for work since early MAY it is late AUG. And still not near complete. New vehicle new parts and they are claiming " Difficult to fix" maybe you need better service team to do the work. I give this business ZERO stars. This is unacceptible business.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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