12050 W Broad St
Henrico, VA 23233

Get Directions

Sales: 844-415-1112

Used Cars: 877-289-6723

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Rick Hendrick Chevrolet Buick GMC

Overall Rating:

4.7 (out of 5)

90% recommend this dealer

1008 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Stanley McKay is AWSOME!

Reviewed by Ernest Foltz from Mechanicsville, VirginiaNovember 28, 2025

Stanley McKay is AWSOME! Friendly people at this location. Waiting area and restrooms are clean. I would recommend this dealer to a friend. Happy Thanksgiving.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Ernest Foltz, we're so glad that we were able to go above and beyond your expectations!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Stanley is awesome.

Reviewed by Carlos Alvarez from Richmond, VANovember 25, 2025

Stanley is awesome. Dropped the car off without an appointment and it was done the next day and repaired to my satisfaction. Thank you for providing exceptional service.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Carlos Alvarez, we are glad we could help! Stanley is one of the best. He has been fantastic for all of his customers since for years. Feel free to reach out to us if you need anything. Have a wonderful day.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Brought my 2024 Corvette in for inspection & oil change

Reviewed by MikeNovember 25, 2025

Brought my 2024 Corvette in for inspection & oil change with only 2,500 miles. I was advised that there was a transmission problem and that they would have to keep the car, possibly to replace the transmission. Needless to say, I was very surprised and disappointed in this news. However, the service advisor Jeff Burton and client advisor were really terrific and got me into a rental car. The bottom line is that the transmission in this new car had to be replaced. I understand there is some sort of service bulletin just for this type of situation. Jeff, a few days later, set up a brief meeting between the mechanic (Vince) and I to discuss what was happening. This was something I greatly appreciated because Vince thoroughly explained what was going on and I left feeling more comfortable, confident, and assured my car was in good hands. About 2 weeks later (most of the time just waiting for the transmission) I picked up my car. Jeff made sure it had also been washed and detailed for me. I sincerely appreciated the personalized quality service. Thank you. This was my very first visit to this dealership since I was looking for a dealership who could take good care of my Vette. I'll definitely be bringing it back. I love my Chevrolet Corvette, and these folks will take very good care of it.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Mike, we're happy to hear you had such a positive experience with our team! The communication through our service department is important for your satisfaction. Glad we could help and that Jeff and Vince took care of you. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Rick Hendrick Chevrolet Buick GMC

We are proudly a part of Hendrick Automotive Group who is based in Charlotte, NC and operates 93 dealerships throughout the United States. Rick Hendrick Chevrolet Buick GMC Richmond was the first Hendrick Automotive Group dealership located within the Richmond area. Our goal has always been to provide world-class service and build relationships with the community and customers from all around the area. To get directions visit our contact us page. Our entire team works together to provide you with the ultimate Buick, Chevrolet, GMC shopping experience. We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again. Please take a look around our website to see if we are the right Richmond dealership for you! We have been your hometown Buick, Chevrolet, GMC dealership for more than 50 years! We promise to provide you with outstanding service, value, satisfaction and an unsurpassed inventory of automobiles, whether you’re looking into the towing-ready Acadia or the fuel-efficient Bolt EV. We practice a no-pressure, high integrity approach to sales that make your car buying experience a stress-free process. We’re proud to be in Richmond and are ready to help you drive away in your new car. So take a look at our inventory or shoot us a call to schedule your next service appointment. Along with our amazing selection of new Buick, Chevrolet, GMC, cars, trucks, and SUVs; we also feature a growing and ever-changing collection of used cars. Visit our pre-owned vehicle search page to see our current inventory. If you see something you like, give us a call and we’ll make sure to have it ready for you when you come to the lot!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top