9015 Winchester Rd
Front Royal, VA 22630
Sales: 877-670-0624
Used Cars: 888-849-5143
Sales Department
| Sun | 11:00am – 5:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Front Royal, VA that carry GMC, Buick
Overall Rating:
4.7 (out of 5)
96% recommend this dealer
524 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Kristin was an absolute great sales person.
Kristin was an absolute great sales person. Going above and beyond! Call her for you automobile needs!
Dealer Response
Thank you for your feedback! We’re happy to hear that Kristin provided you with exceptional service at Front Royal Buick GMC. Our team works hard to go above and beyond for our customers, and it’s great to know that Kristin made a positive impact on your experience. We look forward to assisting you again. Sincerely, The Front Royal Buick GMC Team
Maximum rating = 5
Buyer beware is an understatement with this place.
Buyer beware is an understatement with this place. Pay attention to the sales sheet that list all the cost and your final total. Most notably is the double destination charges and the "pre-installed" tracking/vehicle recovery system. Lets start with the tracker. They are charging $899 for something that costs around $50 and has the same capability that is provided by Onstar for FREE for three years. When you tell them that you are not interested in having a 3rd party tracker in your vehicle they will tell you that is pre-installed and the cost will not be removed. If you really don't want the tracker you can pay them to remove it. What a joke. Then there is the other scam charge of an additional inflated destination charge. The vehicle manufacture is required to provide a window sticker outlining the costs of the vehicle, specifically to protect consumers from these scams. The window sticker shows the cost of the vehicle + installed options + the destination charge that they charge the dealer to get the MSRP. This dealer will then take the MSRP (that included the $1450 destination) show a discount ($2200 in my case), then add a $1900 "destination" and $899 for the tracker. Putting the price of the vehicle almost $600 OVER MSRP before taxes/tags/doc fee. When you call them out on the extra destination charge they will quickly point out that their website states that all prices do not include destination. When we went back to grade school math and showed our work, I circled the two destination charges and asked "how is this not a double destination charge?" I was only met with an insistence that is not a double charge because the website said all prices do not include the destination. At that point it was time to find another dealer. I ended up buying the exact same vehicle for almost $4000 less at a GMC dealer in Woodbridge. Do your homework and email all the dealers around that have the vehicle you want and ask them to provide you with the out the door price. Negotiate your deal from there and you will quickly find who wants to earn your business and who is trying to scam you out of every penny they can.
Dealer Response
Thank you for sharing your feedback regarding your experience at Front Royal Buick GMC, James. We understand the concerns you've raised about pricing and additional charges. We strive to maintain transparency in our pricing and are committed to providing our customers with clear information during the purchasing process. We encourage you to reach out to us directly so we can address your concerns more thoroughly. Your insights are valuable, and we appreciate you taking the time to share them. Thank you again for your feedback. Sincerely, The Front Royal Buick GMC Team
Maximum rating = 5
Mike at Front Royal Buick GMC was great!
Mike at Front Royal Buick GMC was great! He helped me pick the perfect vehicle. It runs so well and I absolutely love it! The whole buying process was easy and stress free and he took care of everything. I highly recommend this dealership. Caroline Walker
Dealer Response
Thank you so much, Caroline! We're thrilled to hear that Mike was able to assist you in finding the perfect vehicle and that your buying experience at Front Royal Buick GMC was easy and stress-free. We appreciate your recommendation and look forward to serving you again in the future! Enjoy your new ride! Sincerely, The Front Royal Buick GMC Team
Maximum rating = 5
Front Royal Ford Buick GMC is the Valley's leader in customer service and satisfaction. Serving the tri-state and metro area we provide a great experience not only during your purchase but for the lifetime of your ownership.
We offer a great selection of New GMC Buick Certified Pre-Owned and used vehicles. Our award winning service department ensures that we are an all-in-one dealer who puts you first.
Find us easily on 522 just off I-66. Remember if you take the time we make it happen!
Find out what your used car is worth with our appraisal tool.