Ultimate Buick GMC in Fredericksburg including address, phone, dealer reviews, directions, a map, inventory and more

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5150 Jefferson Davis Hwy
Fredericksburg, VA 22408

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Sales: 888-715-4370

Used Cars: 877-468-4153

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 8:30pm
Tue 9:00am – 8:30pm
Wed 9:00am – 8:30pm
Thu 9:00am – 8:30pm
Fri 9:00am – 8:30pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Ultimate Buick GMC

Overall Rating:

4.5 (out of 5)

91% recommend this dealer

107 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Poor customer service!

Reviewed by Jamie from Fairfield, PAJune 13, 2021

Drove 2 hrs to look at a car. Had a trade in but was seriously low balled on it’s worth. Anyone with internet access can find a general worth for your vehicle. Salesman Dave was nice and personable but when manager Nathan came in , he nitpicked my trade in and was condescending and rude. When he asked if I wanted to buy the car without a trade in, I was still interested, but refused to give my business to him and this dealership. I walked and would recommend anyone else to steer clear as well.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi, we are disappointed to hear that you did not have a more positive experience with us at Ultimate Buick GMC, Inc.. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (540) 642-0460 so we can work towards a resolution. Take care!

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

RUDE MANAGER AND SALESMAN, NO CUSTOMER SKILLS

Reviewed by Rick Janes from FredricksburgMarch 23, 2021

Omar the salesman had no idea what he was doing he had no understanding of making a deal. the Manager Nate was rude did not care if he sold a car or not he was clear on all of the problems with my trade but failed to point out the problems he just kept repeating the same verbiage " its priced that way already" If i did not want the car so bad I would have walked out!!!!!!!!!!!!!!!!!!!!!!! NEVER NEVER AGAIN STAY AWAY FROM THIS PLACE.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi, thank you for taking the time to leave us your feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (540) 642-0460 at your earliest convenience to discuss how we can turn your experience into a positive one.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.8 (out of 5)

Save your selves

Reviewed by Sandie Stockton from OrangeMarch 23, 2021

very friendly and nice till you sign on the line and give them a check then you are no body and you are on your own

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi, we regret to hear that you had this experience with us. Please contact us at (540) 642-0460 when you have an opportunity, and we will be more than happy to try and turn your experience around. Take care!

Overall Facilities N/A

Customer Service 1

Buying Process 4

Quality of Repair 1

Maximum rating = 5

About Ultimate Buick GMC

At Ultimate our goals is to provide you with BEST customer service and BEST Financing options we provide credit to all credit scenarios Bad credit repossession Bankruptcy divorce slow pay or any other credit challenges life might have brought your way. We are here to provide you a new or used vehicle at the lowest interest rate. For New Subaru vehicles visit is on www.driveultimatesubaru.com. Mention you saw this on Cars.com and receive $100 towards your next purchase.

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